Best Small Business Phone Systems

The Complete 2022 List of The Best Small Business Phone Systems

Are you looking for a small business phone system that’ll keep your team and your customers connected?

Whether you’re working from home, on the road, or in the office, your customers and co-workers need to be able to reach you anywhere, on any device.

How do find a small business phone system that can keep up?

This complete list has you covered. It breaks down the best small business phone system providers out there, summarizing: 

  • Why they stand out
  • What their customers say
  • How much they cost

Ready to get started?

Here are the best phone systems for small businesses in 2022:

nextiva

1. Nextiva

Nextiva is the small business phone system that keeps you connected with AI and automation on a single platform. This includes voice, video, messaging, and fax in the cloud — so your teams and customers can reach you no matter where you are.

See what customers are saying on Trustpilot, Capterra, and G2.

Pricing

Nextiva offers three plans:

  • Essential ($23.95/user/mo.)
  • Professional ($27.95/user/mo.)
  • Enterprise ($37.95/user/mo.)
ooma

2. Ooma

Ooma is one of the small business phone service providers that is intended for companies of all sizes. It provides you with scalable solutions that can accommodate the changing needs of your business.

Whether you need a business line with call center features or apps to work from anywhere, Ooma makes it super simple (and affordable) to get started.

See what customers are saying on Trustpilot, Capterra, and G2.

Pricing

Ooma offers three plans:

  • Ooma Office Essentials ($19.95/user/mo.)
  • Ooma Office Pro ($24.95/user/mo.)
  • Ooma Office Pro Plus ($29.95/user/mo.)

phone.com

3. Phone.com

Looking for a business communications service to keep you connected from anywhere on any device? Phone.com offers all of the modern features of a big-enterprise phone system but is affordable and easy to use for entrepreneurs and growing businesses. In just minutes, you can take your business to the next level.

See what customers are saying on Trustpilot, Capterra, and G2.

Pricing

Phone.com offers three plans:

  • Basic ($14.99/user/mo.)
  • Plus ($19.99/user/mo.)
  • Pro ($29.99/user/mo.)
ringcentral

4. RingCentral

RingCentral lets you manage all your calls, messages, and video meetings in one app. You can see all system activity in a single pane. And you can track and report service quality, system usage, and other key performance indicators.

Their small business phone system does a lot but it’s backed up by a dedicated support team if you need a little help getting going.

See what customers are saying on Trustpilot, Capterra, G2.

Pricing

RingCentral plans start at four plans:

  • Essentials ($29.99/user/mo.)
  • Standard ($29.99/user/mo.)
  • Premium ($29.99/user/mo.)
  • Ultimate ($29.99/user/mo.)

vonage

5. Vonage

If you’re looking for a complete business phone system, you’ll want to check out what Vonage has to offer. It provides you with communications ranging from SMS to voice calls, video conferencing, paperless faxes, and team collaboration features.

Great for growing companies with remote teams, Vonage also integrates with your existing CRM software so you and your team can better connect with customers.

See what customers are saying on Trustpilot, Capterra, and G2.

Pricing

Vonage offers three plans:

  • Mobile ($19.99/line/mo.)
  • Premium ($19.99/line/mo.)
  • Advanced ($19.99/line/mo.)
grasshopper

6. Grasshopper

Grasshopper adds a business line and virtual phone system to your personal cell phone so you can keep personal and business calls separate.

With Grasshopper, your small business will sound larger and more credible because you’re getting a business phone system that let’s you create custom greetings and extensions.

When customers call your business number, it sounds like they’re calling a Fortune 500 company.

See what customers are saying on Trustpilot, Capterra, and G2.

Pricing

Grasshopper offers three plans:

  • Solo ($29/month)
  • Partner ($49/month)
  • Small Business ($89/month)
mightycall

7. MightyCall

MightyCall lets small businesses improve their customer experience by making it easier for customers to reach the right employee. When customers call they are greeted by the phone system and then provided with a menu of extension options.

With MightyCall you’ll never miss an opportunity to connect with your customers.

See what customers are saying on Trustpilot, Capterra, and G2.

Pricing

MightyCall offers three plans:

  • Small Team ($12/user/mo.)
  • Business ($12/user/mo.)
  • Enterprise ($150/month)
zoomphone

8. Zoom Phone

Like using Zoom? Now you can use Zoom as your complete phone system. Zoom Phone lets you empower your end-users to make phone calls with the same ease and familiarity as Zoom video meetings.

See what customers are saying on Trustpilot, Capterra, and G2.

Pricing

Zoom offers three plans:

  • US & Canada Metered ($120/user/mo.)
  • US & Canada Unlimited ($180/user/mo.)
  • Pro Global Select ($240/user/mo.)

dialpad

9. Dialpad

Does your business operate in multiple locations across the globe? With Dialpad’s remote-first design and scalability, it might be the service provider for your growing business needs.

Besides providing video conferencing and voice calls, Dialpad also incorporates artificial intelligence to assist call center employees in learning how to manage calls with real-time coaching.

Its proprietary AI emotional intelligence allows you to leverage tone analysis and inflection to provide feedback for each call. The AI then provides call reports to help you understand customer behavior.

See what customers are saying on Trustpilot, Capterra, and G2.

Pricing

Dialpad offers three plans:

  • Standard ($23/user/mo.)
  • Pro ($35/user/mo.)
  • Enterprise (must get a quote)

10. Talkdesk

If you’re a call center that’s still using ineffective legacy systems, then you might want to check out what Talkdesk is all about. The platform provides state-of-the-art cloud software intended for global-oriented call centers.

Businesses looking to minimize expenses associated with high turnover rates and training will love the Callbar feature of Talkdesk. This feature requires minimal knowledge and makes it easy for team members to view caller data without going through various tabs.

A great thing about Talkdesk is that call centers can get it started quickly. Users simply have to input their account credentials and rapidly connect with more than 30 different software integrations.

See what customers are saying on Trustpilot, Capterra, and G2.

Pricing

Talkdesk offers $four plans:

  • CX Cloud Essentials ($75/user/mo.)
  • CX Cloud Elevate ($95/user/mo.)
  • CX Cloud Elite ($125/user/mo.)
  • Experience Clouds (must get a quote)
channels

11. Channels

Channels is a data-driven phone system that lets you know exactly who’s calling so you’re always prepared to provide excellent customer service.

With Channels, you can recognize callers and display all the crucial info right before the call. It’s a win-win situation. An agent will be always prepared and customers will appreciate the short resolution time and the pleasant experience they had.

See what customers are saying on Capterra and G2.

Pricing

Channels offers three plans:

  • Free ($0/month)
  • Plus ($29/month)
  • Advanced ($75/month)

eVoice

12. eVoice

As a small business owner, you will find that eVoice is an ideal solution for you especially when your responsibility is responding to all business calls. It has a virtual voicemail feature that lets you easily access and respond to voicemails.

If your company offers 24/7 customer service, you don’t need to worry about after-hours calls again. eVoice has its own Auto Attendant feature, which is a virtual receptionist that assists callers in reaching the right person or department at any time of the day.

Another advantage that you can get with eVoice is that it lets you record your own greetings. This feature lets you provide your callers with a personalized touch while presenting a professional image. Callers will love you more for the personal touch this brings.

See what customers are saying on Trustpilot, Capterra, and G2.

Pricing

eVoice offers one plan at $14/user per month.

13. GoTo Connect

GoTo Connect works where you do. Easily switch between your desk phone, desktop app, or our mobile app to stay connected.

With GoTo Connect you get HD video conferencing included with every user making it easy to consolidate your communication tools with one application.

See what customers are saying on Capterra, and G2.

Pricing

GoTo Connect offers three plans:

  • Basic ($26/user/mo.)
  • Standard ($35/user/mo.)
  • Premium ($49/user/mo.)

Want a side-by-side comparison?

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