Best Business VoIP Phone Service Providers

Complete 2022 List: The Best Business VoIP Phone Service Providers

Are you looking for a business VoIP phone service that’ll keep your team and your customers connected?

Whether you’re working from home, on the road, or in the office, your customers and co-workers need to be able to reach you anywhere, on any device.

How do you find a business VoIP service that can keep up?

This quick-comparison guide has you covered. It breaks down the best VoIP phone service providers on the market, summarizing: 

  • Who they’re built for
  • Why they stand out
  • What their customers say
  • How much they cost

That’ll save you some time, right?

So, let’s get started.

Here are the best VoIP phone services for businesses of any size:

8x8

1. 8×8

Who is it for?

If you need an all-in-one business phone system that can run on multiple devices, then 8×8 might interest you. This platform can work on tablets, smartphones, and desktops using cloud-based communication technology.

The flexibility of its system allows teams from small businesses to operate wherever they are. Furthermore, 8×8 is for companies looking to scale, providing organizations with more solutions as their requirements change.

Why is it awesome?

8×8 incorporates artificial intelligence that can protect you and your company when disasters occur. Its global redundancy feature allows the system to continue operating even when one or multiple servers fail.

This capability can allow your business to continue working without interruption, an ideal feature, especially for small businesses.

See what customers are saying on Capterra, and G2.

How much does it cost?

8×8 plans start at $12/user per month.

callture

2. Callture

Who is it for?

Callture is one of the best office phone systems for small businesses with one to a hundred employees. It offers cloud-based programming that enables clear and fast communications with unlimited calls throughout Canada.

Its comprehensive calling system has flexible options that can meet the needs of various industries. You can have call-forwarding and after-hours capability to minimize missed calls while gaining access to local numbers for outbound calls.

Why is it awesome?

What makes Callture an ideal option is that it has unified communications and WebRtc tech that lets both employees and clients communicate quickly through voice, video, or chat.

You can quickly make calls with just a click and you don’t have to create unique users to do so.

See what customers are saying on Trustpilot, Capterra, and G2.

How much does it cost?

Callture plans start at $26.50/user per month.

dialpad

3. Dialpad

Who is it for?

Great for remote-first companies w/ 25-500+ employees. Does your business operate in multiple locations across the globe? With Dialpad’s remote-first design and scalability, it might be the service provider your growing business needs.

Why is it awesome?

Besides providing video conferencing and voice calls, Dialpad also incorporates artificial intelligence to assist call center employees in learning how to manage calls with real-time coaching.

Its proprietary AI emotional intelligence allows you to leverage tone analysis and inflection to provide feedback for each call. The AI then provides call reports to help you understand customer behavior. See what customers are saying on Trustpilot, Capterra, and G2.

How much does it cost?

Dialpad starts at $20/user per month.

4. GoTo Connect

Who is it for?

If you’re looking for the best phone system for small businesses that allows smooth integration for teams, then GoTo Connect may be the one for you. It offers support for both desktop and mobile devices, together with admin tools that let you monitor employee activity, perform scheduling, and bring up reports.

Its on-the-go communications can let your remote employees connect and share data wherever they are. Legal teams can easily connect even when they’re in the courtroom, while car centers can communicate with both the sales floor and their service teams.

Why is it awesome?

One advantage that GoTo Connect has is that it allows for remote learning. The platform provides tools and functionality that make it easy for teachers to handle classrooms and for students to use.

It also comes with a webinar feature that lets you publish interactive lessons.

See what customers are saying on Capterra, and G2.

How much does it cost?

GoTo Connect plans start at $29/user per month.

mitel

5. Mitel

Who is it for?

Great for companies w/ 500+ employees. If you’re looking for an enterprise business phone system that offers an industry-specific customer experience, then Mitel might be of interest to you.

Why is it awesome?

Mitel uses cloud-based security connectivity through its MiCloud Flex technology, helping secure sensitive data — especially customer payment information. See what customers are saying on TrustRadius.

How much does it cost?

You can learn about Mitel pricing by requesting a quote.

monster

6. Monster

Who is it for?

Small teams and businesses in need of a home office phone system that is optimized for collaboration may find Monster’s Voice Over Internet Protocol a great choice. It provides auto-answer features that incorporate artificial intelligence, giving you access to smart answering any time of the day.

Monster has remote routing capability that lets the system transfer calls to available agents wherever they may be. Furthermore, the platform lets you access the system on any device as needed.

Why is it awesome?

Monster is intended for small companies and offers more than 80 features even for the basic program. Its business collaboration features include file and screen sharing and remote conferencing.

Additionally, Monster’s pricing is very affordable and coupled with its numerous features, allows even small businesses to compete with the bigger companies.

See what customers are saying on Trustpilot, Capterra, and G2.

How much does it cost?

Monster VoIP plans start at $27/user per month.

nextiva

7. Nextiva

Who is it for?

Nextiva is a phone system suited to organizations of any size, whether it’s a small business or a Pac-12 university. It provides collaboration features that can work on any device, with customer care capabilities readily integrated within the program.

Why is it awesome?

Nextiva comes with built-in automation that makes it easier to accomplish repetitive tasks like sending follow-up surveys and emails. It lets you automate the sending of notifications to minimize missed deadlines while allowing you to monitor timely customer support.

The brand provides scalable solutions that can allow your small business to expand as you grow.

Another awesome thing about Nextiva is that it’s the official sponsor for Pac-12 schools. This sponsorship includes remote classrooms and athletic programs. The platform also supports communication between Pac-12 students. Nextiva even provides an app with cloud-based communication and storage features.

See what customers are saying on Trustpilot, Capterra, and G2.

How much does it cost?

Nextiva plans start at $30.95/user per month.

ooma

8. Ooma

Who is it for?

Ooma is one of the small business phone system providers that is intended for companies of all sizes. It provides you with scalable solutions that can accommodate the changing needs of your business.

They offer a residential plan that lets remote workers use the same business phone services as their organization.

Why is it awesome?

Ooma is known as a SaaS (or cloud-based software as a service) solution. It is compatible with use across personal computers and mobile devices, allowing you to use custom apps for specific clients.

Meanwhile, your remote employees can use the same interface as that of their in-person colleagues.

The ability for residential users to have the same interface as their commercial clients allow even small startups to appear and operate just like an enterprise. What’s even better is that it comes with the convenience of on-the-go access.

See what customers are saying on Trustpilot, Capterra, and G2.

How much does it cost?

Ooma plans start at $19.95/user per month.

phone.com

9. Phone.com

Who is it for?

Phone.com is an ideal business phone system for entrepreneurs and small companies looking to incorporate computers, tablets, and smartphones into their communication channels.

You can easily take advantage of their call management, conferencing, and texting features without worrying about complex setups.

Why is it awesome?

What makes Phone.com great is that it has complimentary software updates. It also gives you the ability to easily scale with their services as your company grows.

Support for Phone.com is available around the clock, with bilingual representatives ready to take on calls. When it comes to integration, the software is designed to easily integrate with your existing technologies.

You can also leverage voicemail-to-email, automatic replies, call forwarding, and customizable chatbot features. These functionalities let your small business operate just like a large corporation would.

Additionally, you can get greetings and automated answering services to minimize as many missed connections as possible.

See what customers are saying on Trustpilot, Capterra, and G2.

How much does it cost?

Phone.com plans start at $12.99/user per month.

ringcentral

10. RingCentral

Who is it for?

Great for companies w/ 25-500+ employees. No matter your industry or location, RingCentral has a cloud-based phone system that can meet your needs.

Why is it awesome?

RingCentral’s all-in-one, cloud-based business phone system allows you and your team to make voice calls and video conferencing from any device, no matter your location. See what customers are saying on Trustpilot, Capterra, G2.

How much does it cost?

RingCentral plans start at $39.99/user per month.

vonage

11. Vonage

Who is it for?

If you’re looking for a complete business phone system, you might want to check out what Vonage has to offer. It provides you with communications ranging from SMS to voice calls, video conferencing, paperless faxes, and team collaboration features.

The system is great for your company if you plan to scale soon. Remote workers are supported with quality cloud connectivity while it can easily integrate with existing CRM software.

Why is it awesome?

The virtual communication capability of Vonage allows those in the healthcare sector to treat their patients remotely. In a classroom environment, lectures can be recorded and uploaded easily while team communications have clear and seamless connectivity.

See what customers are saying on Trustpilot, Capterra, and G2.

How much does it cost?

Vonage plans start at $19.99/user per month.

comcast business

12. Comcast Business VoiceEdge

Who is it for?

Great for companies w/ 500+ employees. The cloud-based PBX system from Comcast is intended for large-scale enterprises. The system is customizable across making it ideal across various industries including federal and state governments with flexible access for remote workers or on-site operators.

Why is it awesome?

Comcast utilizes a strong network, cloud-based programming, and predictive analysis to let you manage your workforce and serve your customers better. It has video conferencing capabilities that work well for entities within the education and health care sector.

Comcast also offers virtual and touch-less point-of-sale equipment that is ideal for retailers. See what customers are saying on TrustRadius.

How much does it cost?

Pricing for Comcast is available through a consultation.

fusion connect

13. Fusion Connect

Who is it for?

Great for companies w/ 10-100+ employees. Businesses of all sizes can benefit from Fusion Connect. Its cloud-based platform allows remote workers to chat with both team members and customers. 

Why is it awesome?

Fusion Connect utilizes end-to-end SLAs for high availability, reducing wait and lag times for calls and video conferencing. See what customers are saying on Yelp and ConsumerAffairs.

How much does it cost?

Fusion Connect starts at $19.95/user per month.

sangoma

14. Sangoma Technologies

Who is it for?

As a small business owner, Sangoma Technologies can provide you with the PBX, contact center, carrier network, IVR, and data communication systems you need through open source communications.

You can expect the platform to integrate calls with video conferencing features, making communications with teams and clients easier. The system also scales easily, being capable of handling a few individuals to thousands of users.

Why is it awesome?

Sangoma primarily develops PBX technology and provides VoIP security as well as reliability.

It also uses Unified Communications functionality with both on-site and cloud connections.

See what customers are saying on Trustpilot, Capterra, and G2.

How much does it cost?

Sangoma plans start at $12/user per month.

sherweb

15. SherWeb

Who is it for?

Great for companies w/ 500+ employees. SherWeb is a cloud-based PBX calling platform for organizations of all sizes, whether you have a single-office operation or multiple branches. 

Why is it awesome?

You can quickly incorporate SherWeb into your existing company structure and leverage the training that they provide for their platform. See what customers are saying on G2.

How much does it cost?

Pricing for SherWeb starts at $25/user per month.

verizon

16. Verizon VoIP Business Digital Voice

Who is it for?

Verizon can provide your business with a cloud-based calling solution that has virtual access even for your remote employees. This PBX-based system enables around-the-clock access for your customers including seamless call-routing and on-demand access if you need to respond to urgent inquiries.

Why is it awesome?

A huge advantage of Verizon is that it utilizes cloud-based connectivity. It provides a mobile app that lets employees access the system at any time and any place.

Verizon’s network has an admin web portal that lets you assess each customer interaction through artificial intelligence. This ability allows your call representatives to learn and improve.

See what customers are saying on Trustpilot.

How much does it cost?

Verizon Digital Voice plans start at $35/line per month.

onsip

17. OnSip

Who is it for?

If you’re looking for a cloud-hosted PBX calling platform that has video conferencing features, then OnSip is a great choice for your remote teams. Its functionalities are ideal for any business size.

You can expect smooth connectivity between your remote workforce and customers with OnSip. You can also take advantage of the training and assistance in managing a remote workforce that OnSip offers.

Why is it awesome?

As mentioned earlier, OnSip offers secure and reliable connections around the world. Calls are encrypted whether your client is using a traditional phone system, a mobile app, or desktop software.

Furthermore, OnSip’s software is also PCI and HIPAA compliant.

See what customers are saying on Trustpilot, Capterra, and G2.

How much does it cost?

OnSip plans start at $18.95/user per month.

centurylink

18. CenturyLink

Who is it for?

Great for companies w/ 500+ employees. If your small business is looking for VoIP features that allow your team members to work remotely or as they travel, CenturyLink may be a good choice. 

CenturyLink provides features that are customized for each company to ensure effectiveness. Plans offered by the platform are easily scalable, providing options to allow business partners to connect through either voice or video communication channels.

Why is it awesome?

Besides providing managed IT services, CenturyLink also offers both digital and landline phone systems. These features allow small business owners to choose solutions that can easily scale with their needs. See what customers are saying on G2.

How much does it cost?

Pricing for CenturyLink is available upon request.

3cx

19. 3CX

Who is it for?

If you’re in the market for a state-of-the-art business phone service provider that is cost-effective, then you might want to check out 3CX.

Their business phone system prioritizes facilitating team communications and eliminates the need to hire telecom consultants. 3CX also lets your remote workforce log in to phone systems from anywhere.

The system is quick and easy to deploy and is intended to provide companies with the ability to choose and manage their own hardware, phone numbers, SIP trunk lines, and on-premise capabilities.

Furthermore, 3CX can operate on cloud servers as needed.

Why is it awesome?

Since keeping expenses at a minimum is crucial for small businesses, 3CX lets you enjoy numerous savings on long-distance and international calls.

See what customers are saying on Capterra and G2.

How much does it cost?

3CX plans start at $100/per year.


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