Trying to find the right VoIP phone service for your small business or home office? You’ve come to the right place.
We’ve compiled an extensive list of the leading business VoIP phone service providers on the market. If you’re looking to compare business VoIP providers on pricing, features, call quality, and customer support, we’re confident you’ll find the one below that will meet your needs.
The service providers below wouldn’t be on this list if they weren’t affordable, easy to set up, feature-rich, and backed up by stellar customer service.
Without further ado, here’s the ultimate list of the best VoIP providers for small businesses in 2024:
1. 8×8
Description: 8×8 offers a wide range of business VoIP services, including voice, video, chat, and a contact center solution — all through the cloud. Their goal is to provide an all-in-one solution for small businesses needing a scale communications system.
8×8’s advanced admin features make monitoring and managing your phone communications simple. They offer plans for small and medium-sized businesses and large enterprises. They offer separate plans for each business size. Plans are based on features and user requirements.
Pricing: 8×8 offers a basic communications plan for small businesses starting at $15/user per month. For their most popular plan, an all-in-one voice, video, and chat designed for larger teams, you are looking at $28/user per month. And finally, for their most advanced plan with advanced call handling and analytics, the price is $57/user per month.
2. GoTo
Description: GoTo (formally Jive) offers hosted VoIP solutions that provide a simple and affordable solution to small businesses that need a communication solution. GoTo Connect’s main selling point is that it can help companies simplify and manage their phone and conferencing setup, improving internal communication with clients.
GoTo gives you full control over your call routing, creating custom schedules and routing, and call sequencing features. Other features include auto-attendants, call analytics, call queues, call recording, desktop integration, custom greetings, fax, email, hold music, ring groups, unlimited extensions, and virtual faxes.
Pricing: GoTo Connect’s pricing is simple. The price is based on the number of users using your system. Plans start at $32/month per user and get cheaper with more users onboard.
3. Mitel
Description: Do you need a robust business VoIP solution that allows you to grow your team hassle-free? Mitel offers a range of business phone systems. Those packages include options for targeted call centers, unified communications, and cloud communications systems.
Mitel’s system also integrates with a range of the most popular solutions, including MiCloud Connect, LinkPoint360, several CRM solutions, and Google Chrome. Their comprehensive and robust system gives you complete control over your phone communications.
Pricing: Mitel requires you to get a custom quote, but they previously publicly displayed their pricing on their site at $20.99 per month per user. That plan came with its PBX features, collaboration, and conferencing. Mitel also offers Elite and Premium plans, including advanced features like CRM integration, call recording, archiving, and automated operators.
4. Unitel
Description: Unitel is a business VoIP phone service priced and designed for startups and small business owners. Unitel has you covered regarding affordability, features, call quality, ease of use, or customer support.
With Unitel, you can manage all your online cloud-based business phone system features and run your business from any device (IP-phones, softphones, or the UniTel Voice mobile app).
Unitel simplifies all the features and functionality of other leading auto attendant phone systems. Set up is easy. No instruction manuals or technical knowledge is needed.
But the customer service sets Unitel apart, making it one of the best small office VoIP phone systems.
Unlike other business VoIP service providers, Unitel’s customer support is not outsourced to an overseas call center. It’s 100% USA-based and always free. There’s always a real person ready to help set up your phone system and keep it running.
So, whether you’re a first-time entrepreneur with a home-based business or an established small business that needs a scalable VoIP solution – Unitel is the professional virtual PBX you’re looking for.
Pricing: UniTel Voice starts at just $9.99/month, which includes unlimited users, unlimited greetings, extensions, voicemail, and more. Free setup. Free voice talent recordings. And loads of other included features.
Every plan is month-to-month. You’re never locked into a long-term contract and get a money-back guarantee to try Unitel risk-free for 30 days. Their risk-free trial is as straightforward as it sounds. If after 30 days you’re not 100% satisfied, your money is refunded, no questions asked.
5. Vonage
Description: Vonage is a powerhouse in the business VoIP industry. The company offers a range of VoIP for small business plans that allow companies to secure their business number and use the advanced mobile features that the company offers.
Vonage provides a reliable mobile app, desktop app, conference calls, online meetings, video conferencing, file sharing, multi-level auto-attendant, CRM integrations, call recording, group calls, and visual voicemail. You can download the app and use their service on your mobile device immediately after signing up.
Pricing: Vonage offers three different business phone plans, costing $19.99, $29.99, and $39.99 per month. Each step up offers additional features.
6. RingCentral
Description: Do you want to try a business phone service but aren’t ready to commit now? RingCentral provides businesses with a free 15-day trial to try their VoIP service before committing to a monthly or annual plan.
RingCentral allows customers to take calls from any device, return calls with one click, and welcome callers with a custom greeting. You can track incoming and outgoing calls in their call log system and port existing toll-free or local numbers into their service. RingCentral is a reasonably priced, feature-rich option for growing businesses.
Pricing: RingCentral Office plans range from $32.99 per month per user to $62.99 per month per user. However, you get a discount if you commit to an annual plan.
7. Phone.com
Description: Phone.com offers a feature-rich solution for small and mid-sized businesses. Their plans include more than 40 standard features, including custom phone numbers, video conferencing, user extensions, auto-receptionist, greetings, and call routing features.
Each of their 40+ standard features is included in all of their plans, with their larger plans offering a few features typically geared toward larger enterprise businesses.
If you are looking for a business phone solution that is easy to use, feature-rich, and affordable — phone.com is an excellent choice.
Pricing: Phone.com’s business VoIP plans range from $14.99 per month per user to $29.99 per month per user, depending on the features you’re looking for. And like RingCentral, they offer a discount if you commit to an annual plan.
8. Callture
Description: Callture offers business VoIP phone service with its patented “memo-on-call” feature. The memo-on-call feature allows you to record a memo after the call. Then, when the person calls back, the memo will be played to you while the caller hears the ringing on the other side.
Callture’s unique phone system features help it to stand out from the competition. If you constantly need additional context when you hop on a call, Callture can help.
Pricing: Callture’s VoIP for small business plans starts at $26.50 per month. But they claim they’ll price match if you’re shopping around.
9. Nextiva
Description: Nextiva is a large business VoIP phone service provider and a well-known brand within the industry. Their phone system features allow you to use their service on desk phones, computer-based phones, and via their mobile app so that you can manage your calls from anywhere in the world.
Nextiva also includes an auto-attendant that will play callers a customized greeting and provide them with a menu that connects them with specific people or departments within your company.
Pricing: Nextiva business VoIP plans range from $30.95 per month per user to $45.95 per month per user, depending on the features you’re looking for. They will also give you a slight price break if you sign up for 5 users or more.
10. Ooma
Description: Ooma’s small business phone system offers a simple, reasonably priced way for small businesses to use a modern communication system. Their cloud system is packed with more than 35+ advanced phone features designed for small business use.
Ooma is known for its easy-to-use web admin system, which allows you to easily assign conference line numbers, set call routing preferences, and other broader communication considerations.
Your team can access the system on their smart device through the Ooma app or traditional desktop systems. They provide a simple but professional experience at a reasonable price.
Pricing: Ooma’s standard plan provides 35+ features and plug-and-play app access for just $19.95 per month.
11. VirtualPBX
Description: VirtualPBX provides a range of high-quality VoIP plans for small businesses. They offer complete 24/7 support for all of their services. One of the primary selling points of VirtualPBX is that they don’t reduce the number of features offered based on the chosen plan.
VirtualPBX systems have a slick dashboard that gives companies complete control over their users, devices, numbers, and other features and settings. VirtualPBX offers four systems, including plans that offer a toll-free number, CRM, custom solutions, and SIP Trunking.
Pricing: VirtualPBX plans start at $9 per user per month with limited features, then go up to $34/per user per m month for more advanced functionality.
12. OnSip
Description: OnSip offers a complete service for companies that want a professional, mobile-friendly business phone option. Their service is intended for small and medium-sized businesses that want a solution that will scale with their company but also provide easy access in the short term.
Their entire system is mobile — allowing your team to download the app and begin communicating internally or with customers.
Pricing: Their all-in-one business phone system (with free desk phones or headsets) costs $18.95 per user per month with a five-user minimum.
Related Articles
- The Complete List of the Best SIP Trunking Service Providers
- The Ultimate List of the Best Virtual Phone Systems for Small Business
- Best Toll Free Vanity Phone Number Service Providers
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