The Ultimate List of The Best Virtual Phone Systems for Small Businesses in 2025

What if you could run your entire business from your phone, without missing calls, mixing personal with professional, or sounding like a side hustle?

If you’re like most entrepreneurs, your cell phone is your office. It’s how you talk to customers, follow up with leads, and keep things moving when you’re on the go. But as your business grows, a basic phone setup just doesn’t cut it anymore.

That’s where a virtual phone system comes in.

It gives you everything a business phone system should — a dedicated number, voicemail, call routing, auto-attendants, even texting — but without any of the hardware, contracts, or IT headaches. You don’t need desk phones. You don’t need to wire anything. You just use your phone (or laptop) and start sounding like the real deal.

In this guide, we’ll show you the best virtual phone systems of 2025, broken down by the kind of business you run — from solo shops to remote teams, multi-location offices, and high-volume call centers. These are real-world recommendations based on how each platform performs in the wild.

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Table of Contents

• What Makes a Great Virtual Phone System
• Best Virtual Phone Systems for Small Business
• Top Virtual Phone System Providers Compared
  • Best for Entrepreneurs & Startups
  • Best for Remote Teams
  • Best for Multi-Office Businesses
  • Best for Ecommerce & Call Centers
• Which Virtual Phone System Is Right for You?
• FAQs on Choosing a Virtual Phone System

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1. What Makes a Great Virtual Phone System?

A virtual phone system should make your business easier to run, not harder to figure out.

Whether you’re answering calls on your own or managing a growing team, a great system doesn’t just “work.” It works the way you work. That means giving you flexibility, features that make you look professional, and tools that scale with your business.

Here’s what to look for when choosing the right virtual phone system for your setup:

1) Easy Setup (No IT Required)

You should be able to get started in minutes, not schedule an installation. Most top systems offer guided onboarding or instant setup via app.

• Works on your smartphone or laptop
• No desk phones or hardware necessary
• Simple enough to manage on your own

2) Smart Call Handling

Call forwarding, voicemail, auto-attendants, custom greetings — these are the basics that make a one-person business sound like a real company.

• Route calls by time of day, department, or availability
  
• Send missed calls to voicemail or another team member
  
• Use greetings that set a professional tone from the start
  

3) Texting & Mobile Access

Your customers text. Your phone system should too. Business texting, voicemail transcriptions, and mobile app access are now must-haves.

• Send and receive texts from your business number
  
• Manage communication from anywhere
  
• Get voicemail as text or email
  

4) Scalability & Team Features

You may start solo — but your phone system should grow with you. Look for providers that make it easy to add users, extensions, or numbers as you expand.

• Add teammates without extra hardware
  
• Create call flows, ring groups, or shared inboxes
  
• Monitor activity and performance if needed
  

5) Affordable, Transparent Pricing

You shouldn’t have to talk to a sales rep just to get a number. The best virtual systems offer upfront pricing with no hidden fees or long-term contracts.

• Flat-rate or per-user options
  
• Most start under $30/month
  
• Month-to-month plans available

2. The Best Virtual Phone Systems for Small Business (Ranked & Reviewed)

Whether you’re flying solo, managing a remote team, or scaling across multiple locations, your phone system should simplify communication, not add friction. The best virtual phone systems help you stay connected, look professional, and grow without needing extra hardware or IT help.

Below are 20 top-rated options for 2025, ranked and reviewed based on how they actually work in real-world small business scenarios. You’ll get a quick overview of what each provider offers, who it’s best for, and how much it costs to get started.

1) Unitel Voice

Unitel Voice is built for business builders (everyday entrepreneurs and startup founders) who want a simple, affordable phone system that helps them stay connected and sound professional. It’s easy to set up and manage, and includes personal support if you want someone to walk you through the process. You can add a business number to your personal cell phone, and if you want to get fancy, you can set up custom greetings, extensions, voicemail, or even hours of operation. 

It’s great for solo business owners or small teams that don’t want to deal with bulky dashboards or enterprise-style bloat. Unitel Voice is one of the few providers that actually feels built for small businesses, which makes it a smart choice if you’re just getting started.

Pricing:

Starting at $9.99/month (3 users included, upgrade plans to add unlimited users)

2) Grasshopper

Grasshopper is one of the most well-known virtual phone systems for small business, and for good reason. It offers a flat monthly rate, multiple extensions, and a clean mobile and desktop experience that lets you separate work and personal calls. It’s not overloaded with features, which makes it perfect for solo operators who want to keep things simple and professional.

It works great right out of the gate, and you don’t need to mess with settings to make it feel like a real business line. Grasshopper still delivers if you want a professional voice presence without a learning curve or complexity.

Pricing:

Starting at $18/month (1 users included, upgrade plans to add unlimited users)

3) FreedomVoice

FreedomVoice is a basic but reliable option that works well for business owners who just want a simple business line. It’s not flashy, but it covers the essentials: local or toll-free numbers, call forwarding, voicemail, and a web-based control panel that keeps everything easy to manage.

It’s a great pick if you’re just starting out and want something dependable without paying for features you’ll never use. Think of it as a solid first step into the world of virtual phone systems.

Pricing

Starting at $9.95/month (1 user included)

4) eVoice

eVoice strikes a nice balance between simplicity and flexibility. It gives you a business number (or multiple), voicemail, call routing, and auto-attendant features — all managed through a clean app or dashboard. It also offers texting, call recording, and some useful integrations depending on the plan you choose.

It’s a good fit for solo business owners or teams that want to look bigger than they are — and who need a little more flexibility than the bare minimum.

Pricing

Starting at $14/month (1 user included)

5) Talkroute

Talkroute is a favorite among remote-first and home-based businesses because it gives you big-business call handling features without needing any actual equipment. You can set up a professional call menu (“Press 1 for Sales…”) with extensions, team routing, and voicemail — all running on your cell phone or laptop.

It’s ideal if you want to look polished and organized without investing in hardware or an office setup. And if you’re scaling up a distributed team, it’s flexible enough to grow with you.

Pricing

Starting at $19/month (1 user included)

6) OpenPhone

OpenPhone is one of the most modern, startup-friendly options on the list. It blends calling, texting, contact management, and team collaboration into one clean interface. You can share numbers with your team, manage conversations from a shared inbox, and even leave internal notes on contacts so everyone stays on the same page.

If your business runs remotely or you’re building a lean, fast-moving team, OpenPhone is built for that exact use case. It’s especially strong if texting is a big part of how you communicate with clients.

Pricing

Starting at $19/month per user

7) Google Voice

Google Voice offers a basic virtual phone system that integrates neatly with Google Workspace. It’s limited in terms of business features, but it works well for solo users who need a second line with voicemail, texting, and call forwarding, without adding another app to their workflow.

It’s not the most advanced option on this list, but it’s a seamless, low-cost way for entrepreneurs already using Gmail, Google Calendar, and Docs to add a business number.

Pricing

Starting at $10/month per user

8) Dialpad

Dialpad stands out for its AI-powered features — like live call transcriptions, summaries, and sentiment tracking — all wrapped into a slick VoIP platform. It’s great for small teams that want more than just basic calling and need built-in collaboration tools, internal chat, and integrated productivity.

You don’t need to be tech-savvy to use it, but you’ll appreciate the extras if you are. It’s a smart, modern system that works just as well for solo users as it does for fast-growing teams.

Pricing

Starting at $27/month per user

9) VirtualPBX

VirtualPBX is built for businesses that want full control over their call routing and user setup — without having to install any on-premise hardware. It supports IP phones, softphones, mobile apps, and browser-based calling, with advanced tools like call recording, custom call flows, and department-based routing.

It’s not as beginner-focused as some others, but it’s a great fit for growing teams that want flexibility, customization, and the ability to scale.

Pricing

Starting at $27/month per user

10) MightyCall

MightyCall delivers a solid mix of professional features without overwhelming you with options. You get a virtual receptionist, call forwarding, voicemail-to-email, call queues, and even call recording — all managed through a straightforward interface.

It’s a strong choice for small teams or support-heavy businesses that want more functionality than entry-level services provide, but without going full enterprise.

Pricing

Starting at $20/month (3 users included)

11) CloudTalk

CloudTalk is a virtual phone system designed specifically for sales and support teams that handle a lot of inbound and outbound calls. It offers advanced features like smart call routing, call tagging, real-time analytics, and CRM integrations — making it a strong contender for ecommerce brands or call centers that rely on performance tracking.

It’s best for businesses that want to optimize how they handle calls, not just answer them. If you need insight into how your team performs on the phone, CloudTalk gives you the tools.

Pricing

Starting at $27/month per user

12) Aircall

Aircall is a sleek, modern platform built for teams that want deep integrations and visibility into customer interactions. It offers everything from call routing and voicemail to real-time dashboards, call whispering, and one-click CRM sync with tools like HubSpot, Salesforce, and Intercom.

It’s ideal for support and sales teams who want a tightly integrated phone system that fits into the rest of their tech stack. Bonus: setup is fast and surprisingly smooth.

Pricing

Starting at $40/month per user

13) JustCall

JustCall is another cloud-based phone system made for sales and support teams. It supports local and international numbers, call scheduling, texting, and auto-dialers — all from an easy-to-use dashboard. The platform also includes call recording, analytics, and integrations with most major CRMs.

If your business relies on outbound calling or has a distributed sales/support team, JustCall helps automate and streamline the entire process.

Pricing

Starting at $39/month per user

14) PhoneBurner

PhoneBurner is built around speed, specifically, high-volume outbound calling. It’s not your typical virtual phone system. It’s a power dialer with CRM functionality baked in, making it ideal for sales teams that need to move quickly through leads and follow-ups.

It’s not a fit for casual use, but if your business relies on outbound outreach, PhoneBurner can help your reps dramatically increase call volume without burning out — no equipment needed, make calls right from your computer. 

Pricing

Starting at $165/month per user

15) Phone.com

Phone.com offers a flexible virtual phone system with à la carte pricing and a wide range of features. You can mix and match plans, assign numbers to specific users, use IP desk phones or mobile apps, and customize your setup to fit just about any small business configuration.

It’s a great fit for businesses that want control over features and pricing — and don’t want to pay for what they’re not using.

Pricing

Starting at $18/month per user

16) RingCentral

RingCentral is one of the most robust platforms on this list — it’s more than just a virtual phone system. You get voice, video meetings, team messaging, faxing, and powerful admin tools all in one place. It’s ideal for businesses that want a full unified communications solution and plan to grow into it.

If you’ve got multiple locations, departments, or a remote team with complex routing needs, RingCentral can handle it all. It’s feature-rich but surprisingly manageable once set up.

Pricing

Starting at $30/month per user

17) Nextiva

Nextiva blends phone service with productivity and customer management tools. Its clean interface offers VoIP calling, auto-attendants, CRM-style contact management, team chat, and call analytics. It’s a great fit for businesses that want communication and client follow-up in one dashboard.

It’s especially strong for service-based businesses that want to keep customer information organized without adding another tool.

Pricing

Starting at $25/month per user

18) 8×8

8×8 is a global VoIP provider that offers enterprise-level features with small business pricing. It supports voice, video, and team chat, plus advanced routing, analytics, and international calling plans. It’s great for companies with multiple locations or teams that need high-volume capabilities and multi-language support.

If your small business is expanding internationally or already fields calls from different regions, 8×8 is worth a close look.

Pricing

Must get a custom quote (but typically around $25/month per user)

19) CallHippo

CallHippo is a budget-friendly virtual phone system designed for startups and small businesses. It offers local and toll-free numbers in 50+ countries, browser-based calling, call analytics, call recording, and team collaboration tools.

It’s ideal for remote teams or founders who want to look local in multiple markets — and manage calls from anywhere in the world.

Pricing

Starting at: $25/month per user

20) Ringblaze

Ringblaze is a collaborative phone system that makes it easy for teams to share a single business number and manage calls from one place. Its shared dashboard lets your whole team see who’s calling, who’s handled what, and what still needs follow-up — no digging through emails or missed calls.

It’s a great pick for small teams that want to present a unified front, especially if you’re juggling calls and responsibilities across multiple people.

Pricing

Starting at: $19/month per user

3. Let’s Compare the Top 20 Virtual Phone System Providers Side by Side

With so many options on the table, it helps to see how everything stacks up in one place. Below is a quick comparison of the top 20 virtual phone systems for small businesses — highlighting what each one is best for, their starting price, the standout features that make them worth considering, and real customer reviews. 

This gives you a high-level view so you can quickly spot which providers are a match for your budget, business type, and work style.

Best Virtual Phone System Providers of 2025 Compared

4. Best for Entrepreneurs & Startups

When you’re running lean, working from your phone, and juggling everything yourself, the last thing you want is a phone system that slows you down. You need something that makes you sound professional, keeps your work and personal calls separate, and can grow with you — without adding a bunch of complexity.

These five virtual phone systems stand out because they’re built with small business owners in mind. They’re easy to use, easy to set up, and flexible enough to support how you actually work.

Here are the top 5 best virtual phone systems for small business owners just getting started:

#1: Unitel Voice

Unitel Voice feels like it was built by someone who knows what it’s like to start a business from scratch. The setup is simple, the features are exactly what you need (voicemail, call forwarding, texting, auto-attendant), and the pricing makes sense when you’re watching every dollar.

If you’re a solo founder who wants to stop using your personal number — but still manage everything from your phone — this is a plug-and-play solution. Plus, every customer gets a personal account manager, which is rare at this price point.

#2: Grasshopper

Grasshopper keeps things clean and simple with flat-rate pricing and a focus on core features: business numbers, voicemail, call forwarding, and texting — all through your phone or desktop. You don’t need to mess with complicated settings or dashboards to make it work.

Great for consultants, freelancers, or anyone running a business solo who wants to sound professional without the overhead. If you’re looking for a “set it and forget it” phone system that just works, this is it.

#3: FreedomVoice

FreedomVoice gives you a basic but dependable business phone setup. You choose your number (local or toll-free), set up call forwarding and voicemail, and manage everything through a simple web interface.

Ideal for early-stage entrepreneurs or local businesses just getting started. It’s not packed with features, but it gives you everything you need to get off your personal line and start looking legit.

#4: eVoice

eVoice adds a bit more flexibility than some of the simpler providers. You still get voicemail, call forwarding, and business texting, but you also have tools like auto-attendants and call recording available if you want to start layering on more functionality.

If you’re in the early stages but already thinking ahead to how your business might scale, eVoice gives you a little more breathing room — without jumping into enterprise territory.

#5: Talkroute

Talkroute gives you a full virtual phone system feel — call menus, extensions, team routing — without needing an office or desk phones. You can run everything from your phone or laptop, and it still sounds like you’re operating from a traditional office.

Perfect if you want your small business to sound more established than it is. This is a good middle ground between solo simplicity and startup scalability.sound more professional, stay organized, and grow confidently without switching platforms six months from now.

Compare Providers

Note: This data was collected from the independent third-party review site Trustpilot.

5. Best for Remote Teams

If your business is remote or hybrid, your phone system needs to be just as flexible as your team. It has to route calls to the right people no matter where they’re working, support texting and team messaging, and keep everyone in sync—even if they’re in different time zones.

These five virtual phone systems are built for remote teams. Whether you’re a two-person operation or a growing team spread across the globe, these platforms help you stay organized, responsive, and professional.

Here are the best virtual phone systems for remote teams:

#1: OpenPhone

OpenPhone was clearly designed for modern teams. It combines calling, texting, shared inboxes, contact management, and internal notes — all in one clean interface. You can assign numbers to different teammates, manage client communications collaboratively, and integrate it with tools like Slack or HubSpot.

Perfect for remote teams who text as much as they talk. You can assign team members to client conversations, leave internal comments, and make sure nothing slips through the cracks.

#2: Google Voice

If your team already uses Google Workspace, Google Voice is the easiest way to add a shared business number. It’s not fancy, but it’s deeply integrated — and that simplicity can be a huge plus if you’re not looking for extra bells and whistles.

A good fit for lightweight use cases where your team mostly uses email, but still needs a central number for business calls and voicemail.

#3: Dialpad

Dialpad is more than just a phone system — it’s a communication and productivity hub. You get calling, SMS, voicemail transcription, AI-powered call summaries, team messaging, and even video meetings in one platform.

Ideal for fast-moving teams that want a single app for everything. Especially strong if you’re juggling lots of client calls or working in a sales/support environment.

#4: Ringblaze

Ringblaze makes it easy for teams to collaborate on calls through a shared dashboard. Everyone can see who’s answering what, add notes, and follow up as needed — without endless internal back-and-forth.

Great for small, distributed teams where multiple people handle incoming calls. It gives your team transparency and a unified front — without the chaos.

#5: CallHippo

CallHippo gives remote teams access to global numbers, browser-based calling, call analytics, and integrations with CRMs and help desks. It’s especially useful if your team works internationally or needs to track performance.

Solid choice for remote teams that want full call control — including the ability to appear local in multiple markets and monitor team call activity.

Compare Providers

Note: This data was collected from the independent third-party review site Trustpilot.

6. Best for Multi-Office Businesses

If your business has multiple locations, departments, or team members working across different offices (or even just different floors), your phone system has to do more than just ring the right person. You need support for extensions, IP phones, centralized admin controls, and scalable call routing — all while keeping things connected and professional.

These five phone systems are built to handle complexity without the traditional on-site hardware or IT overhead.

Here are the best virtual phone systems for multi-office businesses:

#1: Phone.com

Phone.com gives you enterprise-style flexibility without the complexity. It supports desk phones, mobile apps, browser-based calling, and lets you mix and match features depending on each user’s needs. You can add extensions, departments, call routing rules, and even customize hold music or greetings.

Perfect for small businesses with a physical office that still want to keep things flexible and budget-friendly. Especially useful if different locations or roles need different features.

#2: Phone.com

VirtualPBX offers a full-featured VoIP system that supports remote devices, IP phones, softphones, and detailed routing controls. It’s built for businesses that want advanced call handling — without being locked into physical infrastructure.

Great for distributed or multi-office teams that want full control over how calls are handled, tracked, and routed. You can easily create custom call flows across departments or locations.

#3: Ringcentral

RingCentral is one of the most established platforms for businesses that need more than just voice. It combines phone service, video meetings, team messaging, analytics, and integrations into one system — all scalable across locations, departments, or franchises.

Ideal for organizations that need unified communications across teams, want IP phone support, and care about centralized admin management.

#4: Nextiva

Nextiva goes beyond calling with built-in tools for contact management, team collaboration, and workflow tracking. It works well in structured office environments and helps streamline internal and external communication.

Best for service businesses or multi-location teams that want phone + productivity in one place — without piecing together multiple tools.

#5: 8×8

8×8 is a global VoIP provider with serious horsepower. It offers multi-location support, international calling, analytics, team messaging, and voice/video — all tailored for high-volume or geographically distributed teams.

A good choice for growing or international businesses that need consistency, call quality, and control across all locations — without a ton of onboarding friction.

Compare Providers

Note: This data was collected from the independent third-party review site Trustpilot.

7. Best for Ecommerce & Call Centers

If your business depends on answering every call, managing customer conversations efficiently, or hitting sales quotas, then you need a virtual phone system built for performance. These platforms go beyond call forwarding and voicemail — they give you advanced routing, team collaboration, analytics, and CRM integrations that help you scale without losing control.

Whether you’re running an ecommerce brand with daily customer inquiries or a team of agents dialing all day, these five providers stand out for call-heavy, fast-paced environments.

Here are the best virtual phone systems for ecommerce and call centers:

#1: MightyCall

MightyCall is a solid choice for small businesses that need a professional phone system with support-focused features. It includes voicemail-to-email, call queues, a virtual receptionist, and call recording — all managed from a clean, intuitive interface.

Great for ecommerce teams that want to manage incoming inquiries without dropping the ball. It works well across devices, so your team can stay responsive from anywhere.

#2: CloudTalk

CloudTalk is designed for sales and support teams that make and take a lot of calls. It includes smart call routing, real-time analytics, and deep CRM integrations with tools like Pipedrive, Salesforce, and HubSpot.

Ideal for small call centers or ecommerce operations that want to scale performance, monitor team activity, and automate workflows.

#3: Aircall

Aircall delivers enterprise-grade functionality in a sleek, easy-to-use package. With powerful integrations, call tagging, performance dashboards, and live monitoring, it’s built for support and sales teams that thrive on fast communication and clear visibility.

Best for brands with growing support or sales teams who want to stay organized, route calls efficiently, and track performance without complexity.

#4: Justcall

JustCall helps sales and support teams save time with tools like auto-dialers, call scheduling, voicemail drops, and call tracking. It supports SMS, integrates with most CRMs, and makes managing call flows easy.

A strong choice for outbound sales teams or ecommerce brands that want to proactively connect with leads and customers while keeping a tight handle on performance.

#5: PhoneBurner

PhoneBurner is built specifically for outbound sales. It combines a power dialer with built-in CRM tools, allowing reps to fly through calls, log notes, track interactions, and follow up faster. It’s all about volume and velocity.

If your business lives and dies by outbound outreach — whether that’s follow-ups, demos, or cold calls — PhoneBurner gives your reps a serious productivity edge.

Compare Providers

Note: This data was collected from the independent third-party review site Trustpilot.

8. Which Virtual Phone System Is Right for You?

With 20 solid options on the table, the real question isn’t “What’s the best system overall?” — it’s “What’s the best system for how you work?”

Whether you’re a one-person shop or managing a full team, your phone setup should support how you do business — not force you to work around it. Here’s a simple breakdown to help you choose what fits.

1) If You’re a Solo Business Owner…

You want something lightweight, flexible, and easy to manage from your phone or laptop — no hardware, no hassle.

• Best picks: Unitel Voice, Grasshopper, FreedomVoice
  
• Why? Simple setup, low cost, and just the right features to stay professional without overcomplicating things.
  

2) If You’re Running a Remote Team…

You need shared access, easy team hand-offs, and the ability to route calls intelligently — even across time zones.

• Best picks: OpenPhone, Dialpad, Ringblaze
  
• Why? These platforms offer team messaging, shared inboxes, and transparency so everyone stays aligned.
  

3) If You’re in an Office or Multi-Location Setup…

You need scalability, extensions, and structured call flows — possibly with support for desk phones or receptionist roles.

• Best picks: RingCentral, VirtualPBX, Phone.com
  
• Why? They support hybrid hardware + app setups, central management, and smart routing across users and departments.
  

4) If You’re in Sales, Support, or High-Call Volume Roles…

You need speed, tracking, CRM integration, and the ability to manage performance.

• Best picks: Aircall, JustCall, PhoneBurner
  
• Why? These platforms are built to scale calls, track activity, and integrate with your workflow.
  

5) If You Want Something That Just Works — No Learning Curve…

You need a solution that’s simple, clear, and ready to go from day one.

• Best picks: Talkroute, eVoice, Google Voice
  
• Why? You can be up and running in minutes — no steep learning curve, no fancy configuration.
  

9. FAQs on Choosing a Virtual Phone System

Still unsure about how this all works? You’re not alone. These are the questions we hear most often from small business owners trying to upgrade from their personal phone setup to something more professional.

1) What exactly is a virtual phone system?

It’s a cloud-based phone service that gives your business a dedicated number, voicemail, call routing, texting, and more — all without hardware.

• Works from your phone, laptop, or desktop
  
• Uses the internet (not phone lines) to make and receive calls
  
• No desk phones, contracts, or tech skills required
  

2) Do I need a second phone to use it?

Nope. Everything runs through an app or your browser, so your current phone is all you need.

• Keep personal and business calls totally separate
  
• Use your existing smartphone or computer
  
• Many systems offer different ringtones or caller IDs for business
  

3) Can I keep my current business number?

Yes — most providers let you “port” your number into their system, so you don’t lose continuity with clients.

• Porting usually takes a few days
  
• Don’t cancel your old plan until the port is complete
  
• Most providers will walk you through the process
  

4) Can I get a toll-free or vanity number?

Absolutely. Many virtual systems offer toll-free numbers (800, 888, etc.) or let you search for vanity options like 1-800-PLUMBING.

• Helps you look more national or established
  
• Improves recall in ads and marketing
  
• Often included in signup at no extra cost
  

5) What happens if I miss a call?

You can set missed calls to go to voicemail, another team member, or even get voicemail transcriptions by email or text.

• Customize voicemail greetings
  
• Route calls based on hours or availability
  
• Voicemails often include transcriptions or email delivery
  

6) Can I send and receive text messages?

Most modern systems offer business texting as a standard feature — great for customer follow-ups and quick replies.

• Text from your business number
  
• Use mobile or desktop to respond
  
• Some platforms support shared inboxes for team replies
  

7) Do virtual systems work outside the U.S.?

Yes — many support international numbers and work globally, especially if you’re traveling or managing a remote team.

• You just need Wi-Fi or mobile data
  
• Some offer local numbers in 50+ countries
  
• Works well for digital nomads or global teams
  

8) How hard is it to set up?

Most systems can be fully set up in under an hour — even if you’re not technical.

• Pick your number, set hours, record a greeting
  
• Download the app or log into the dashboard
  
• Many offer guided onboarding or live support
  

9) Do I need hardware or a landline?

No. A virtual phone system is 100% internet-based — no wires, no installation, no desk phones unless you want them.

• Works from any device
  
• Optional: IP desk phones (but not required)
  
• Everything managed through the cloud
  

10) What should I expect to pay?

Most virtual phone systems range from $10 to $30/month per user. Sales-focused systems cost more but include advanced tools.

• Budget options start under $15/month
  
• Full-featured systems usually $20–$30/month
  
• Enterprise tools (like dialers) can go up to $100+/month