The Top 10 Simple CRM Systems for Startups & Solopreneurs of 2026
Looking for a simple CRM? Here’s your list of the top 10 simple and affordable CRM systems perfect for startups and solo entrepreneurs.
FOMO Marketing Stats, Phrases, & Tactics That’ll Boost Your Sales in 2026 — Don’t Miss Out!
Imagine you’re on the hunt for a new couch, having meticulously compared prices across brands to ensure you don’t overspend. Suddenly, an Instagram ad catches your eye, flaunting hefty discounts at a nearby sofa store — but there’s a catch: the sale ends tomorrow. This is where FOMO, the fear of missing out, kicks in. […]
How to Get a Toll Free 800 Number for Google Voice, Cheap & Easy.
There’s a lot of confusion and misinformation about how to get a toll free number for business and use on Google Voice. And we want to clear that up for you. At this time, Google Voice does not offer toll free numbers. The only way to get an 800 number for your Google Voice account […]
How to Handle Angry Customers In Person, Over the Phone, Through Email, & via Live Chat
Dealing with angry customers can be one of the most challenging parts of customer service – but mastering it can turn angry customers into loyal ones. Preparation is key for turning negative situations into positive ones and ensuring slight complaints don’t escalate into blowups. Interacting with angry customers requires patience, empathy, and a strategic approach, […]
How to Get Investors: A Guide for First-Time Founders
Starting a business is exhilarating — there’s nothing like spotting a problem only you can solve. But while you can think of a great idea on your own, you will often need others to help get it off the ground. Fundraising is not only a great way to add fuel to the fire of growth, […]
6 Customer Service Acronyms That Hold The Secret Formula For Delivering Amazing Support
How important is it to deliver amazing customer service? Let me throw some stats at you: And you can find a hundred more studies demonstrating how important the customer experience is in reducing churn, creating loyal customers, and driving revenue. Yet many businesses still struggle to provide consistently good customer service and support. Why? Because […]
How to Accept Credit Card Payments | A 2026 Guide for Startups & First-Time Entrepreneurs
Think about the last time you visited a food truck, laundromat, or farmer’s market stand — more likely, they accepted credit card payments. In 2026, you’re an outlier if you’re a small business that doesn’t accept credit card payments. Great customer service relies on meeting and exceeding customers’ needs. Your customers expect to pay with […]
Why Startups Fail & What You Can Do to Beat the Odds
Founding a startup is a high-risk, high-reward enterprise. And it’s important to face the facts early: most startups fail. The reasons are numerous: weak leadership, poor planning, financial mismanagement, and lack of market demand. Consider the challenges: running out of cash, being outpaced by competitors, failing to find product-market fit. One of these alone is […]
10 Tips: How To Respond To Negative Online Reviews Based On 20 Years Of Customer Service Experience
You’re going to get a negative online review. It’s something every business has to deal with, even the ones that have their sh*t together. And whether we’re talking startups or established businesses, nobody always has their stuff together. Nobody. Negative reviews aren’t fun. I’ve been in customer service for nearly 20 years. Getting a bad […]
How to Buy a Business in 2026: Step-by-Step Guide for Entrepreneurs
Buying a business can be one of the fastest ways to become an entrepreneur. Instead of starting from scratch, you get an existing customer base, established cash flow, and a proven business model. But here’s the catch: buying the wrong business or skipping key steps can saddle you with hidden debts, legal headaches, or a […]
25 Professional Business Voicemail Greetings Examples w/ Some Useful Recording Tips
Are you on the hunt for the perfect voicemail greeting but feeling a bit lost? Maybe the ones you’ve tried sound too laid-back, overly formal, or just don’t hit all the right notes you’re aiming for. Well, you’re in luck! In this quick guide, we’re diving deep into the art of crafting a professional business […]
10 Ways Your Startup Can Cut Costs & Grow Faster
Starting and growing a startup is exciting, but if you’re not careful, your cash can disappear fast. Many startups spend too much too soon and find themselves scrambling for funding or forced to shut down. The good news? You don’t have to slash quality to save money. With the right approach, you can cut costs, […]