Grasshopper calls itself “The Entreprenurer’s phone system”. But are there better phone system alternatives for startups?
Whether you’re looking for specific functionality, customer service, or pricing, there are. And this list has you covered.
It breaks down the best Grasshopper alternatives based on:
- Why they stand out
- What their customers say
- How much they cost
So, let’s get started.
Here are the competitors Grasshopper doesn’t want you to know about:
1. GoDaddy Smartline App
The Smartline app offered by GoDaddy is an excellent choice for professionals and business owners looking for a reliable alternative to using mobile phone numbers when communicating with clients and customers.
The app is a fantastic choice for teams looking for a platform that keeps their calls, texts, and voice mails archived and organized for quick referencing. You also do not need to have a separate phone with GoDaddy’s Smartline app.
Why it’s awesome
The app allows companies to set up a personalized message for calls, allowing callers to receive a warm greeting upon dialing the business’ number.
See what customers are saying on GetApp.
How much does it cost?
Smartline plans start at $9.99/per month.
2. 800.com
800.com is built around helping businesses set up their toll-free 800 numbers. If you’re looking to get your own toll-free number today, then 800.com is an ideal choice.
They provide a wide range of numbers available, giving users many options to choose from.
Why it’s awesome
800.com members have access to every phone system tool that they need, regardless of the plan selected.
The service provider offers several features such as call forwarding, call blocking, call notes, call recording, call reports, and voicemail to email.
See what customers are saying on Trustpilot, Capterra, and G2.
How much does it cost?
800’s plans start at $23/per month.
3. Dialpad
Great for remote-first companies w/ 25-500+ employees. Does your business operate in multiple locations across the globe? With Dialpad’s remote-first design and scalability, it might be the service provider for your growing business needs.
Why it’s awesome
Besides providing video conferencing and voice calls, Dialpad also incorporates artificial intelligence to assist call center employees in learning how to manage calls with real-time coaching.
Its proprietary AI emotional intelligence allows you to leverage tone analysis and inflection to provide feedback for each call. The AI then provides call reports to help you understand customer behavior.
See what customers are saying on Trustpilot, Capterra, and G2.
How much does it cost?
Dialpad starts at $20/user per month.
4. Line2
If you want to have a local presence within multiple communities, you might want to check out Line 2. This can be especially beneficial since many customers prefer patronizing local brands.
Why it’s awesome
Line 2 can work with 4G, LTE, and WiFi connectivity so that your employees can have reliable connections whenever needed.
Furthermore, the platform has a call merging feature that allows users to add several individuals to a call. In fact, up to 99 people can take part through this option.
See what customers are saying on Trustpilot, Capterra, and G2.
How much does it cost?
Line2 plans start at $14.99/per month.
5. FreedomVoice
If you simply want to stay connected at all times with your customers, then you will love Freedomvoice. Business owners that have to do it all will find that the platform is like their own personal assistant.
Freedomvoice makes it easy to pick affordable business phone services in the cloud. For instance, entrepreneurs can reject spam calls that simply waste time.
Meanwhile, professionally-recorded messages help impress customers by making even your small brand sound like a Fortune 500 company.
Why it’s awesome
The call quality for Freedomvoice is something that cannot be found in other services.
Whether your callers dial an 800 or local number, they get to experience the best call quality just like any top-notch phone system.
See what customers are saying on Trustpilot and G2.
How much does it cost?
Freedomvoice plans start at $9.95/per month.
6. eVoice
As a small business owner, you will find that eVoice is an ideal solution for you especially when your responsibility is responding to all business calls. It has a virtual voicemail feature that lets you easily access and respond to voicemails.
If your company offers 24/7 customer service, you don’t need to worry about after-hours calls again. eVoice has its own Auto Attendant feature, which is a virtual receptionist that assists callers in reaching the right person or department at any time of the day.
Why it’s awesome
Another advantage that you can get with eVoice is that it lets you record your own greetings. This feature lets you provide your callers with a personalized touch while presenting a professional image. Callers will love you more for the personal touch this brings.
See what customers are saying on Trustpilot, Capterra, and G2.
How much does it cost?
eVoice plans start at $14/user per month.
7. Talkroute
Talkroute is one of the best small office phone systems to help you get better at routing and taking calls. You can impress your clients with the efficiency and professional call handling offered by the platform.
Why it’s awesome
If you only have one phone line to receive calls, you can still leverage Talkroute. The system has a call stacking feature that makes it possible to receive several calls simultaneously.
Inbound calls stay on hold until the phone becomes available to take on the next call.
Additionally, Talkroute offers a custom message feature that is ideal for marketing. This is one way to share special promotions, brand news, and other interesting items.
See what customers are saying on Trustpilot, Capterra, and G2.
How much does it cost?
Talkroute plans start at $19/per month.
8. MightyCall
You probably know by now how inbound calls can be overwhelming, particularly during the busier days. With the screening feature of MightyCall, you’re able to prioritize the most vital calls.
This call screening capability automatically decides which devices receive certain calls while weeding out spam.
MightyCall can let you create rules for your business calls and set them to different times and days. If you’re an entrepreneur or a small company owner with limited staff, you will appreciate scheduling your business hours with the help of MightyCall.
Why it’s awesome
MightyCall allows customers to get in touch with the right person immediately. If a customer has to speak to a certain sales representative, they simply input his or her extension and the system forwards the call to that person’s connected devices.
See what customers are saying on Trustpilot, Capterra, and G2.
How much does it cost?
MightyCall plans start at $29.99/per month.
9. Google Voice
Great for companies w/ 1-10+ employees. If you’re looking for a DIY cloud-based phone system for your small business, Google Voice is a great option to consider. With Google Voice, you can make calls anywhere from your computer as long as you have internet connectivity.
Why it’s awesome
What Google Voice lacks in customer service it makes up for in ease of use. Google Voice can easily sync with users who already have a Google account. Furthermore, it works on any device, and you can easily sign up for either a personal or business configuration.
See what customers are saying on Capterra and G2.
How much does it cost?
Pricing for Google Voice for business (i.e., with an auto-attendant) starts at $20/user per month.
Want a side-by-side comparison?
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