Looking for a reputation and review management solution that’ll help your company stay ahead of the competition?
Whether you’re trying to impress new customers or keep the ones you have satisfied, actively tracking and developing your online reviews keeps your business on track because it tells you what you are doing right and what you are doing wrong.
And with the right tools, monitoring and improving your online reputation has never been easier.
Where do you start?
This quick-comparison guide has you covered, breaking down the best reputation management tools on the market. So, let’s go.
Here are the best reputation and review management tools for businesses in 2026:
1. Boast
Boast.io is for businesses seeking a mobile app that enables their customers to submit testimonials about them conveniently.
With the software, you can quickly gather video testimonials from your customers and share them with others.
Why it’s awesome
Boast.io is fantastic because it allows you to organize your video testimonials while also monitoring customer feedback.
Your customers can easily submit testimonials about your brand by downloading the app, recording a short video, and adding a few lines of text.
How much does it cost?
The prices for Boast.io plans range from $59 to $249 per month when billed annually.
2. BugHerd
BugHerd is a bug-tracking tool that enables you to resolve issues and concerns efficiently. The platform’s sidebar provides the necessary data, including operating systems, browsers, and screen resolutions.
Why it’s awesome
You don’t need to worry about vague spreadsheets or emails regarding bugs and feedback. With BugHerd, all feedback is sent immediately to the task management board, complete with all necessary details.
How much does it cost?
BugHerd plans cost $39 to $229 per month.
3. Delighted
Delighted is for companies that want to obtain and analyze real-time feedback instantly. It offers intuitive customer survey templates that enable you to create impactful and practical surveys.
You can choose from various survey types, including NPS, CSAT, CES, 5-star, smileys, and thumbs-up surveys.
Why it’s awesome
The great thing about Delighted is that it allows you to learn specific context details about your customer through customized questions. You can choose from free-response, scale, multiple-choice, and multiple-select options.
How much does it cost?
The plans for Delighted range from a free starter to $17 to $449 per month when billed yearly.
4. GatherUp
GatherUp is an online review and customer experience platform that empowers marketing, enables insights, and converts customers. With the platform, you can obtain customer feedback and reviews in one place to drive sales for your business.
Why it’s awesome
GatherUp offers a comprehensive solution for collecting and managing customer feedback and online reviews. As a software-as-a-service (SaaS) solution, the company behind GatherUp constantly adds and improves features.
How much does it cost?
Plans start at $99 per month per location.
5. Kudobuzz
Kudobuzz is a platform for businesses seeking to enhance their organic traffic and sales through social proof, photo reviews, and ratings.
Why it’s awesome
With Kudobuzz, you can sync all your existing verified reviews straight from your social networks and display them on your website for everyone to see.
How much does it cost?
Kudobuzz plans range from $0 to $199.
6. Shout About Us
Shout About Us is made for agencies and franchise systems that want to acquire more positive reviews while being able to respond to such feedback immediately.
Why it’s awesome
Shout About Us offers a custom review response service with trained responders to ensure your online reviews are addressed promptly.
How much does it cost?
Shout About Us plans range from $19 to $39
7. Alchemer
Alchemer is a customer feedback platform for brands that want to measure shifts in their customers’ emotions while collecting actionable feedback throughout their customers’ journey.
Why it’s awesome
Using Alchemer’s Voice of the Customer solution, you can acquire valuable customer feedback and make immediate changes to win them back.
How much does it cost?
Alchemer plans range from $55 to $275.
8. Ask Nicely
AskNicely is a customer experience platform intended for the mobile workforce. It allows companies to measure every customer experience, motivate team members, and increase referrals.
Why it’s awesome
AskNicey is based on the Net Promoter Score framework and connects real-time customer feedback to your teams, systems, and processes.
How much does it cost?
Contact the Ask Nicely sales team to learn more about pricing.
9. Customer Thermometer
The Customer Thermometer is a feedback platform designed for companies seeking to gain actionable insights in real-time, enabling them to respond promptly.
Why it’s awesome
Once you set up your account at Customer Thermometer, you can start sending surveys and receive results in as little as a few minutes.
How much does it cost?
Customer Thermometer prices range from $29 to $159 per month.
10. Depandforce
Demandforce offers an online reputation management feature for brands that allows them to capture and publish reviews about their business seamlessly on their website.
Why it’s awesome
You can control your review management by selecting which review websites you want your online reviews sent to. Choose from the top review sites like WebMD, Facebook, Google, and more.
How much does it cost?
Demandforce requires you to get a quote.
11. Grade.us
Grade.us is a white-label review management platform for marketing agencies, marketers, and SEO specialists. It offers a suite of tools that help recover disgruntled customers and monitor customer reviews across third-party review websites.
Why it’s awesome
Grade.us offers a comprehensive and well-documented API that enables seamless integration of its review management features into your existing systems and processes.
How much does it cost?
Grade.us plans start at $25/user per month.
12. Podium
The interactive feedback management platform Podium is designed for businesses seeking to engage with customers, collect reviews, process payments, capture leads, and more, all from a single inbox.
Why it’s awesome
Podium allows you to make payments quickly and easily for your customers by providing them with a secure payment link that is sent straight to their phones.
How much does it cost?
Plans start at $399 per month.
13. PowerReviews
If you are looking for a cloud-based suite that enables you to analyze consumer behavior through social media analysis, review management, journey mapping, and more, then PowerReviews may be of interest to you.
Why it’s awesome
The platform provides everything you need to gather, display, and amplify your user-generated reviews, enhancing buyer conversions and sales.
How much does it cost?
Contact the PowerReviews team to learn more about their prices.
14. ReviewTrackers
ReviewTrackers enables you to collect and manage reviews of your business across multiple review websites, improving your brand reputation and ensuring customer loyalty.
Why it’s awesome
With ReviewTrackers, you can automate your review collection to enhance local SEO rankings and positively impact prospective buyers.
How much does it cost?
Plans start at $119 per month (per location, paid annually).
15. Yotpo
If you are looking for a platform that enables you to accelerate business growth through a comprehensive suite of solutions for customer reviews, then Yotpo may be a good fit for your needs.
Why it’s awesome
Yotpo utilizes artificial intelligence to enable you to gather and display customer reviews on your website.
How much does it cost?
Plans start at $15 per month.
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