Need a small business phone service provider that’ll keep your team connected?
Whether you’re working from home, on the road, or in the office, your customers and co-workers need to be able to reach you anywhere, on any device.
How do you find a business phone service that can keep up?
This list has you covered. It breaks down the best small business phone service providers on the market.
Ready to get started?
Here are the best phone service providers for small businesses in 2024:
1. Grasshopper
Grasshopper phone service adds a business line to your personal cell phone so you can keep personal and business calls separate.
Why it’s awesome
With Grasshopper, your small business will sound larger and more credible because you’re not just getting a business phone number — you’re getting a business phone system that lets you create custom greetings and extensions.
When customers call your business number, it sounds like they’re calling a Fortune 500 company.
See what customers are saying on Trustpilot, Capterra, and G2.
How much does it cost?
Grasshopper plans start at $29 per month.
2. 8×8
If you need an all-in-one business phone service that can run on multiple devices, then 8×8 may be your service provider.
Why it’s awesome
It works on tablets, smartphones, and desktops using cloud-based communication technology. This flexibility allows teams to operate from anywhere, on any device.
See what customers are saying on Capterra and G2.
How much does it cost?
8×8 plans start at $15/user per month.
3. Mitel
If you’re looking for a small business phone service that offers an industry-specific customer experience, then Mitel might interest you.
Why it’s awesome
Mitel uses cloud-based security connectivity through its MiCloud Flex technology, helping secure sensitive data — especially customer payment information.
See what customers are saying on TrustRadius.
How much does it cost?
You can learn about Mitel pricing by requesting a quote.
4. Nextiva
Nextiva is the small business phone service that connects you with AI and automation on a single platform. This includes voice, video, messaging, and fax in the cloud — so your teams and customers can reach you no matter where you are.
Why it’s awesome
Nextiva is more than just a phone service provider. It has built-in automation, making it easier to accomplish repetitive tasks like sending follow-up surveys and emails.
See what customers are saying on Trustpilot, Capterra, and G2.
How much does it cost?
Nextiva plans start at $30.95/user per month.
5. Ooma
Ooma is a small business phone service provider intended for small to medium companies. It provides a business VoIP solution that can accommodate the changing needs of your business.
Why it’s awesome
Whether you need a business line with call center features or apps to work from anywhere, Ooma makes it super simple (and affordable) to get started.
See what customers are saying on Trustpilot, Capterra, and G2.
How much does it cost?
Ooma plans start at $19.95/user per month.
6. Phone.com
Looking for a business phone service to keep you connected from anywhere on any device? Need one that’s affordable and easy to get set up? Then Phone.com is worth a look.
Why it’s awesome
Phone.com offers all of the modern features of a big-enterprise phone system but is affordable and easy to use for entrepreneurs and growing businesses. In just minutes, you can take your business to the next level.
See what customers are saying on Trustpilot, Capterra, and G2.
How much does it cost?
Phone.com plans start at $14.99/user per month.
7. RingCentral
RingCentral lets you manage all your calls, messages, and video meetings in one app. You can see all system activity in a single pane. And you can track and report service quality, system usage, and other key performance indicators.
Why it’s awesome
RingCentral’s offers businesses a lot, which can get complicated. But a dedicated support team backs up its phone service, so they are there for you if you need help getting going.
See what customers are saying on Trustpilot, Capterra, G2.
How much does it cost?
RingCentral plans start at $39.99/user per month.
8. Telzio
Telzio is an internet-based phone services with a full suite of professional features for small businesses. It’s user-friendly with modern functionality. Its interface gives you complete control, so you don’t have to call a tech to change your phone system. It’s so easy. You can do it yourself.
Why is it awesome?
Whether you’re a team of 5 or 5,000, you get the same expert-level care and dedication from our in-house team of specialists. When you sign up, you’ll receive hands-on, personalized support with your setup, implementation, number porting, and phone selection based on your unique business needs.
See what customers are saying on G2.
How much does it cost?
Telzio plans start at $50/per month.
9. PhoneBurner
PhoneBurner is one of the best phone services for small business call centers. Its designed to reduce hang-ups, connection delays, and make sales calls easier.
Why is it awesome?
With PhoneBurner’s advanced software technology, you can easily streamline customer connections with nearly 100% uptime. Constant audio problems will no longer be a problem for you with the PhoneBurner software.
Additionally, the platform offers a system that facilitates customer targeting numbers by sorting them based on zip code, customized tags, and data of the last dial.
See what customers are saying on Trustpilot, Capterra, andG2.
How much does it cost?
PhoneBurner’s Unlimited Power Dialing plan costs $149/user per month.
10. Talkdesk
Talkdesk offers an easy, affordable cloud contact center solution for small and midsize businesses. It helps growing businesses like yours thrive in the new era of customer experience.
Why it’s awesome
Talkdesk cloud contact center is fast to implement and easy to use, so you can get up and running immediately. It allows any small business to implement a contact center in as little as 24 hours and without the help of IT.
See what customers are saying on Trustpilot, Capterra, and G2.
How much does it cost?
Talkdesk plans start at $75/user per month.
11. Verizon VoIP
Verizon VoIP is a professional communications solution that works over a secure cloud-based VoIP phone service from small businesses. It makes it easy to manage your calls on desk phones and through a mobile app to keep your business running.
Why is it awesome?
With more than 45 features, you can control your communications, improve customer experience, streamline your business and simplify your day to day.
See what customers are saying on Trustpilot.
How much does it cost?
Verizon Digital Voice plans start at $35/line per month.
12. OnSip
If you’re looking for a small business phone service that has video conferencing features, then OnSip is a great choice for your remote teams. Its functionalities are ideal for any business size.
You can expect smooth connectivity between your remote workforce and customers with OnSip. You can also take advantage of the training and assistance in managing a remote workforce that OnSip offers.
Why it’s awesome
Security. OnSip offers secure and reliable connections around the world. Calls are encrypted whether your client uses a traditional phone system, a mobile app, or desktop software.
Furthermore, OnSip’s software is also PCI and HIPAA-compliant.
See what customers are saying on Trustpilot, Capterra, and G2.
How much does it cost?
OnSip plans start at $18.95/user per month.
13. Google Voice
With Google Voice, you can make calls anywhere from your computer as long as you have internet connectivity. Google Voice’s basic call forwarding is free but if you want an auto attendant, you’ll have to upgrade to a more expensive plan.
Why it’s awesome
What Google Voice lacks in customer service makes up for ease of use. It’s Google, after all.
See what customers are saying on Capterra and G2.
How much does it cost?
Google Voice’s business pricing starts at $20/user per month.
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