Are you looking for an internet business phone system to keep your startup team connected?
Whether you’re working from home, on the road, or in the office, your customers and co-workers need to be able to reach you anywhere, on any device.
How do you find an internet-based phone system that can keep up?
This quick-comparison guide has you covered. It breaks down the best internet phone system providers on the market, summarizing:
- Who they’re built for
- Why they stand out
- What their customers say
- How much they cost
That’ll save you some time, right?
So, let’s get started.
Here are the best internet phone systems for startups:
1. Zoom Phone
Who is it for?
Zoom Phone is a cloud phone system that’s part of the Zoom suite, and it’s tailored for medium to large businesses. It lets you handle phone calls over the internet, using either a computer, a mobile device, or a standard desk phone. It’s designed to be straightforward and integrates easily with the Zoom tools many businesses use for video meetings.
Why is it awesome?
Zoom Phone is a big hit because it’s user-friendly. If you’re already using Zoom for meetings, getting the hang of Zoom Phone is a breeze. It’s perfect for growing businesses, scaling easily to match the needs of medium and large companies.
You get reliable calls and top-notch security to keep your conversations safe. Plus, it’s flexible to fit your business needs, like working with your existing phone carrier or expanding global coverage.
See what customers are saying on Trustpilot, Capterra, and G2.
How much does it cost?
Zoom plans start at $10/user per month.
2. Talkdesk
Who is it for?
Talkdesk is a cloud contact center platform powered by AI, and it’s made for businesses of all sizes in various industries. It’s a game-changer in customer service, transforming the way businesses interact with their customers.
Talkdesk isn’t just about handling calls. It’s a full suite that uses advanced AI to make customer service smarter, faster, and more efficient. The platform aims to reduce costs, boost operational efficiencies, and, most importantly, provide a strong return on investment.
Why is it awesome?
What makes Talkdesk stand out is its ability to revolutionize customer service with AI. It slashes the time spent on after-call work to almost nothing. This lets your team focus more on customers and less on backend tasks.
Talkdesk is more than just a call handling system. It offers AI-powered solutions for self-service, omnichannel engagement, and industry-specific needs. It’s designed to fit exactly what your business requires. Trusted by companies globally, Talkdesk has proven its reliability and effectiveness in enhancing customer service experiences.
See what customers are saying on Trustpilot, Capterra, and G2.
How much does it cost?
Talkdesk plans start at $75/user per month.
3. VirtualPBX
Who is it for?
VirtualPBX is a business phone service that upgrades your communication game. It’s designed for businesses of all sizes, from small companies to large enterprises, and it’s packed with features to make your phone system smarter.
VirtualPBX offers everything from standard VoIP services to advanced online PBX plans. It’s not just about making calls; it’s about extending your reach and enhancing communication with customers and colleagues, all through an easy-to-use virtual system.
Why is it awesome?
VirtualPBX stands out for a few big reasons. First, it’s easy to set up and use, a huge plus for businesses that don’t want to waste time on complicated systems. It’s got an array of features like auto attendants, advanced call reports, and SMS auto-reply, all designed to handle your calls and messages more efficiently and professionally.
Plus, with powerful integrations, it connects seamlessly with other business tools you’re already using, streamlining your workflows and boosting productivity. VirtualPBX is a solid choice for businesses looking to improve their communication tools without the hassle.
See what customers are saying on Trustpilot, Capterra, and G2.
How much does it cost?
VirtualPBX plans start at $17.99/user per month.
4. Aircall
Who is it for?
Aircall is a phone and communication platform specifically crafted for sales and customer support teams. It’s like a turbocharger for your business conversations, turning them into real business impact.
Aircall is about empowering your team to have smarter, more productive conversations, no matter where they are. It’s set up to be quick and easy, so you don’t need a tech team to get started.
Why is it awesome?
Aircall shines because it’s super user-friendly and has features that boost team performance. Setting it up is a breeze – just a few clicks and you’re ready to roll, no IT help needed. It also plays well with the tools you already use, like CRMs and help desks, so you have all the right info at your fingertips.
Plus, Aircall gives you real-time insights into your team’s performance, helping you make smarter decisions on the fly. Whether you’re looking to ramp up your sales or offer top-notch customer support, Aircall has the tools to make it happen efficiently.
See what customers are saying on Trustpilot, Capterra, and G2.
How much does it cost?
Aircall’s plans start at $30/user per month (billed annually).
5. JustCall
Who is it for?
JustCall is an advanced virtual call center software, tailored for larger teams. It’s an online platform that seamlessly lets you manage a high volume of customer calls and messages. This isn’t just about making and receiving calls.
JustCall has tools designed to automate and optimize your customer interactions. It’s ideal for businesses that need an industry-specific solution to handle complex customer support and sales operations in a call center environment.
Why is it awesome?
JustCall stands out because it’s a huge time-saver for bigger teams. Its smart features, like automatic call routing and seamless integration with numerous CRMs, streamline complex processes. It’s especially great for businesses looking to expand globally, offering the ability to get local phone numbers in over 70 countries.
And despite its advanced capabilities, JustCall is user-friendly, ensuring that managing a large team’s communication needs is smooth and hassle-free. With 24/7 support, JustCall makes managing customer interactions for large teams a breeze.
See what customers are saying on Trustpilot, Capterra, and G2.
How much does it cost?
JustCall’s plans range from $20 to $40/user per month.
6. CloudTalk
Who is it for?
CloudTalk is a next-gen business calling software. It’s designed to help businesses, especially customer service and sales teams, connect seamlessly with their customers. This isn’t just a standard VoIP solution – it’s a full package.
CloudTalk automates workflows and equips managers with analytics to optimize performance. It has over 70 features and integrates well with CRM and help desk tools. This means you can customize your customer experience to fit your business’s unique needs.
Why is it awesome?
CloudTalk is impressive because it turns customer experience into your strongest asset. Setting it up is quick and simple — your entire phone system can be up and running in just a few hours. It offers unparalleled control over customer interactions with extensive international number coverage. But that’s not all.
CloudTalk is about smart connections. It gives you AI-powered features like automatic call transcriptions, sentiment analysis, and intelligent search capabilities. It’s perfect for businesses that connect with customers faster, easier, and more efficiently.
See what customers are saying on Trustpilot, Capterra, and G2.
How much does it cost?
CloudTalk pricing starts at $20/user per month.
7. Channels
Who is it for?
Channels is a phone system that turns customer data into great service. It’s a data-driven system that lets you know who’s calling and their needs. This means you’re always ready to provide top service. Customers worldwide can call your business for free with Channels. It’s more than just a phone system. It includes web call widgets, SMS capabilities, and international phone numbers.
Why is it awesome?
Channels is a standout because it makes customer support a breeze. Customers can call for free from your website. This is a big deal for online stores. It helps keep customers from leaving their carts and boosts sales. The system is great for sales teams and remote workers. It’s ready for any call, anywhere, anytime.
Channels is easy to use and integrates well with tools like Zendesk and Shopify. This makes it a smooth addition to your workflow. Channels is all about giving your customers an easy way to reach out. This improves their experience and keeps them coming back.
See what customers are saying on Capterra and G2.
How much does it cost?
Channels plus plan starts at $29/per month.
8. PhoneBurner
Who is it for?
PhoneBurner is dialer software that boosts outreach efficiency for sales teams. It’s all about empowering reps to make more calls, have more conversations, and ultimately close more deals. The software is designed to dial 60-80 contacts per hour without any awkward connection delays.
This means reps can have more quality conversations and fewer hangups. PhoneBurner is customizable and user-friendly, allowing teams to start dialing from anywhere quickly.
Why is it awesome?
PhoneBurner is a game-changer because it ramps up sales team efficiency. It goes beyond a typical autodialer. Sales reps find it easy and enjoyable to use. One of the best parts is there are no per-minute fees. This gives teams complete freedom to reach out to prospects.
The setup is straightforward, making it easy to get your team up and running quickly. If you ever need help, their award-winning support is there for you.
PhoneBurner works well with tools you might already use, like Salesforce and Zapier. It’s a perfect fit for sales teams looking to boost their performance and results.
See what customers are saying on Trustpilot, Capterra, andG2.
How much does it cost?
PhoneBurner’s Unlimited Power Dialing plan costs $149/user per month.
9. Dialpad
Who is it for?
Dialpad is an AI-powered app that revolutionizes how teams support customers, drive sales, and collaborate. It’s an all-in-one platform combining customer engagement, outbound sales, business phone systems, and video meetings, all enhanced with AI.
Dialpad offers real-time call transcription, sentiment analysis, and live coaching. This makes it not just a communication tool but a smart assistant for your business, providing insights and assistance in every interaction.
Why is it awesome?
Dialpad is great because it puts AI to work in your daily tasks. You get real-time transcriptions and sentiment analysis during calls. This means you understand your customers and team better as you talk. It also offers live coaching, which is a big help for sales and support teams.
Dialpad keeps adding new features and integrations, so it’s always getting better. It’s more than just a phone system – it’s a tool that helps you communicate smarter and more efficiently.
See what customers are saying on Trustpilot, Capterra, and G2.
How much does it cost?
Dialpad starts at $20/user per month.
10. Vonage
Who is it for?
Vonage Business Communications (VBC) is a comprehensive cloud communications solution. It combines voice, messaging, SMS, video, and phone services into one platform. VBC is versatile, offering a desktop app for calls, video conferencing, team messaging and a mobile app to use your work number on the go.
VBC also includes desk phones from leading brands and an intuitive video conference feature. For small businesses, VBC offers a bundle with call queues, monitoring, recording, and more. It’s designed to be flexible, easy to set up, and scalable for any business size.
Why is it awesome?
Vonage shines for its ability to simplify business communication. It’s great for keeping in touch with your team and customers through calls, messages, or video conferences. The setup is easy and grows with your business, so you don’t have to worry about outgrowing the system.
Vonage also stands out for its strong integrations. You can easily connect it with tools like Microsoft Teams and Salesforce. This makes it a practical choice for businesses looking for a reliable and straightforward communication solution.
See what customers are saying on Trustpilot, Capterra, and G2.
How much does it cost?
Vonage plans start at $19.99/user per month.
11. eVoice
Who is it for?
eVoice is a communications solution that offers a second phone line for businesses. It’s simple and reliable, connecting you easily with customers, clients, and colleagues. eVoice stands out for its ease of use – you can start calling from your new number within minutes, and it doesn’t require any complex setup or hardware.
eVoice customizable to fit your business needs, offering various number options and call features that can expand as your business grows. Plus, it’s affordable, offering a range of features at a low monthly cost without tying you into a long-term contract.
Why is it awesome?
eVoice is awesome because it’s a practical and flexible way to manage business calls. It runs on your existing devices, making it a reliable option for staying connected wherever you are. The service is also notable for its affordability and customization, making it a smart choice for businesses looking for a cost-effective communications solution.
With features like voicemail, multiple extensions, call routing, and a mobile app, eVoice simplifies your communications setup. It’s an ideal choice for businesses needing an easy, efficient way to handle calls without the hassle of a complex phone system.
See what customers are saying on Trustpilot, Capterra, and G2.
How much does it cost?
eVoice plans start at $14/user per month.
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