Bob Blumberg

TOOLS, TEMPLATES, & TACTICS FOR BOOTSTRAPPERS & BUSINESS BUILDERS

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6 Customer Service Acronyms That Hold The Secret Formula For Delivering Amazing Support

Posted byby Bob Blumberg
April 2, 2022
8 minute read

How important is it to deliver amazing customer service? Let me throw some stats at you: More than 85% of people are willing to pay extra for a better customer…

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Posted in
- Run Your Business

10 Tips: How To Respond To Negative Online Reviews Based On 20 Years Of Customer Service Experience

Posted byby Bob Blumberg
April 29, 2020
5 minute read

You’re going to get a negative online review. It’s something every business has to deal with, even the ones that have their sh*t together. And whether we’re talking startups or…

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