Best Small Office Phone System

The Definitive 2022 List Of The Best Small Office Phone Systems

Looking for a business phone system for your small office that’ll keep your team connected and sounding professional?

For small businesses, the word “office” can mean different things. Today your office could be at home, in the car, or another type of workspace.

The point is whether you’re working from a home office, on the road, or in a traditional office space, your customers and co-workers need to be able to reach you anywhere, on any device.

In a flexible work environment, how do find an office phone system that can keep up with your small business?

This definitive list has you covered. It breaks down the best small office phone systems available, summarizing: 

  • Who they’re built for
  • Why they stand out
  • What their customers say
  • How much they cost

That’ll save you some time, right?

So, let’s get started.

Here are the best office phone systems for small businesses:

grasshopper

1. Grasshopper

Who is it for?

You will find Grasshopper to be an excellent business phone system for your small business. Within just a few minutes, you can quickly set up a professional phone system to start making and receiving calls.

As a small business owner, investing in Grasshopper is like having your business with you wherever you go. It lets you easily make calls, send text messages, and email using your business number instead of a personal phone system.

Why is it awesome?

One of the best features you can get from Grasshopper is that you don’t need to spend much time learning the ins and outs of the system. The platform itself is very intuitive and you can get things up and running immediately.

See what customers are saying on Trustpilot, Capterra, and G2.

How much does it cost?

Grasshopper plans start at $19.99/user per month.

mightycall

2. MightyCall

Who is it for?

You probably know by now how inbound calls can be overwhelming, particularly during the busier days. With the screening feature of MightyCall, you’re able to prioritize the most vital calls.

This call screening capability automatically decides which devices receive certain calls while weeding out spam.

MightyCall can let you create rules for your business calls and set them to different times and days. If you’re an entrepreneur or a small company owner with limited staff, you will appreciate scheduling your business hours with the help of MightyCall.

Why is it awesome?

MightyCall allows customers to get in touch with the right person immediately. If a customer has to speak to a certain sales representative, they simply input his or her extension and the system forwards the call to that person’s connected devices.

See what customers are saying on Trustpilot, Capterra, and G2.

How much does it cost?

MightyCall plans start at $29.99/per month.

talkroute

3. Talkroute

Who is it for?

Talkroute is one of the best small office phone systems to help you get better at routing and taking calls. You can impress your clients with the efficiency and professional call handling offered by the platform.

Why is it awesome?

If you only have one phone line to receive calls, you can still leverage Talkroute. The system has a call stacking feature that makes it possible to receive several calls simultaneously.

Inbound calls stay on hold until the phone becomes available to take on the next call.

Additionally, Talkroute offers a custom message feature that is ideal for marketing. This is one way to share special promotions, brand news, and other interesting items.

See what customers are saying on Trustpilot and Capterra.

How much does it cost?

Talkroute plans start at $19/per month.

eVoice

4. eVoice

Who is it for?

As a small business owner, you will find that eVoice is an ideal solution for you especially when your responsibility is responding to all business calls. It has a virtual voicemail feature that lets you easily access and respond to voicemails.

If your company offers 24/7 customer service, you don’t need to worry about after-hours calls again. eVoice has its own Auto Attendant feature, which is a virtual receptionist that assists callers in reaching the right person or department at any time of the day.

Why is it awesome?

Another advantage that you can get with eVoice is that it lets you record your own greetings. This feature lets you provide your callers with a personalized touch while presenting a professional image. Callers will love you more for the personal touch this brings.

See what customers are saying on Trustpilot, Capterra, and G2.

How much does it cost?

eVoice plans start at $14/user per month.

freedomvoice

5. FreedomVoice

Who is it for?

If you simply want to stay connected at all times with your customers, then you will love Freedomvoice. Business owners that have to do it all will find that the platform is like their own personal assistant.

Freedomvoice makes it easy to pick affordable business phone services in the cloud. For instance, entrepreneurs can reject spam calls that simply waste time.

Meanwhile, professionally-recorded messages help impress customers by making even your small brand sound like a Fortune 500 company.

Why is it awesome?

The call quality for Freedomvoice is something that cannot be found in other services.

Whether your callers dial an 800 or local number, they get to experience the best call quality just like any top-notch phone system.

See what customers are saying on Trustpilot and G2.

How much does it cost?

Freedomvoice plans start at $9.95/per month.

8x8

6. 8×8

Who is it for?

If you need an all-in-one business phone system that can run on multiple devices, then 8×8 might interest you. This platform can work on tablets, smartphones, and desktops using cloud-based communication technology.

The flexibility of its system allows teams from small businesses to operate wherever they are. Furthermore, 8×8 is for companies looking to scale, providing organizations with more solutions as their requirements change.

Why is it awesome?

8×8 incorporates artificial intelligence that can protect you and your company when disasters occur. Its global redundancy feature allows the system to continue operating even when one or multiple servers fail.

This capability can allow your business to continue working without interruption, an ideal feature, especially for small businesses.

See what customers are saying on Capterra and G2.

How much does it cost?

8×8 plans start at $15/user per month.

callture

7. Callture

Who is it for?

Callture is one of the best office phone systems for small businesses with one to a hundred employees. It offers cloud-based programming that enables clear and fast communications with unlimited calls throughout Canada.

Its comprehensive calling system has flexible options that can meet the needs of various industries. You can have call-forwarding and after-hours capability to minimize missed calls while gaining access to local numbers for outbound calls.

Why is it awesome?

What makes Callture an ideal option is that it has unified communications and WebRtc tech that lets both employees and clients communicate quickly through voice, video, or chat.

You can quickly make calls with just a click and you don’t have to create unique users to do so.

See what customers are saying on Trustpilot and Capterra.

How much does it cost?

Callture plans start at $26.50/user per month.

8. GoTo Connect

Who is it for?

If you’re looking for the best phone system for small businesses that allows smooth integration for teams, then GoTo Connect may be the one for you. It offers support for both desktop and mobile devices, together with admin tools that let you monitor employee activity, perform scheduling, and bring up reports.

Its on-the-go communications can let your remote employees connect and share data wherever they are. Legal teams can easily connect even when they’re in the courtroom, while car centers can communicate with both the sales floor and their service teams.

Why is it awesome?

One advantage that GoTo Connect has is that it allows for remote learning. The platform provides tools and functionality that make it easy for teachers to handle classrooms and for students to use.

It also comes with a webinar feature that lets you publish interactive lessons.

See what customers are saying on Capterra and G2.

How much does it cost?

GoTo Connect plans start at $29/user per month.

monster

9. Monster

Who is it for?

Small teams and businesses in need of a home office phone system that is optimized for collaboration may find Monster’s Voice Over Internet Protocol a great choice. It provides auto-answer features that incorporate artificial intelligence, giving you access to smart answering any time of the day.

Monster has remote routing capability that lets the system transfer calls to available agents wherever they may be. Furthermore, the platform lets you access the system on any device as needed.

Why is it awesome?

Monster is intended for small companies and offers more than 80 features even for the basic program. Its business collaboration features include file and screen sharing and remote conferencing.

Additionally, Monster’s pricing is very affordable and coupled with its numerous features, allows even small businesses to compete with the bigger companies.

See what customers are saying on Trustpilot, Capterra, and G2.

How much does it cost?

Monster VoIP plans start at $27/user per month.

ooma

10. Ooma

Who is it for?

Ooma is one of the small business phone system providers that is intended for companies of all sizes. It provides you with scalable solutions that can accommodate the changing needs of your business.

They offer a residential plan that lets remote workers use the same business phone services as their organization.

Why is it awesome?

Ooma is known as a SaaS (or cloud-based software as a service) solution. It is compatible with use across personal computers and mobile devices, allowing you to use custom apps for specific clients.

Meanwhile, your remote employees can use the same interface as that of their in-person colleagues.

The ability for residential users to have the same interface as their commercial clients allows even small startups to appear and operate just like an enterprise. What’s even better is that it comes with the convenience of on-the-go access.

See what customers are saying on Trustpilot, Capterra, and G2.

How much does it cost?

Ooma plans start at $19.95/user per month.

phone.com

11. Phone.com

Who is it for?

Phone.com is an ideal business phone system for entrepreneurs and small companies looking to incorporate computers, tablets, and smartphones into their communication channels.

You can easily take advantage of their call management, conferencing, and texting features without worrying about complex setups.

Why is it awesome?

What makes Phone.com great is that it has complimentary software updates. It also gives you the ability to easily scale with their services as your company grows.

Support for Phone.com is available around the clock, with bilingual representatives ready to take on calls. When it comes to integration, the software is designed to easily integrate with your existing technologies.

You can also leverage voicemail-to-email, automatic replies, call forwarding, and customizable chatbot features. These functionalities let your small business operate just like a large corporation would.

Additionally, you can get greetings and automated answering services to minimize as many missed connections as possible.

See what customers are saying on Trustpilot, Capterra, and G2.

How much does it cost?

Phone.com plans start at $12.99/user per month.

ringcentral

12. RingCentral

Who is it for?

Great for companies w/ 25-500+ employees. No matter your industry or location, RingCentral has a cloud-based phone system that can meet your needs.

Why is it awesome?

RingCentral’s all-in-one, cloud-based business phone system allows you and your team to make voice calls and video conferencing from any device, no matter your location. See what customers are saying on Trustpilot, Capterra, G2.

How much does it cost?

RingCentral plans start at $39.99/user per month.

vonage

13. Vonage

Who is it for?

If you’re looking for a complete business phone system, you might want to check out what Vonage has to offer. It provides you with communications ranging from SMS to voice calls, video conferencing, paperless faxes, and team collaboration features.

The system is great for your company if you plan to scale soon. Remote workers are supported with quality cloud connectivity while it can easily integrate with existing CRM software.

Why is it awesome?

The virtual communication capability of Vonage allows those in the healthcare sector to treat their patients remotely. In a classroom environment, lectures can be recorded and uploaded easily while team communications have clear and seamless connectivity.

See what customers are saying on Trustpilot, Capterra, and G2.

How much does it cost?

Vonage plans start at $19.99/user per month.


Want a side-by-side comparison?

Swipe This Google Sheet
The Grid Comparison Guide