You’re going to get a negative online review. It’s something every business has to deal with, even the ones that have their sh*t together. And whether we’re talking startups or…
10 Tips: How To Respond To Negative Online Reviews Based On 20 Years Of Customer Service Experience
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- 5 minute read
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10 Low-Cost / Low-Tech Customer Loyalty Program Ideas w/ Quick & Easy Setup
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- 4 minute read
Most new businesses want repeat customers, but building a loyalty program can feel complicated. Fancy software, point systems, and automated rewards sound great until you look at the price tags…
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How to Increase Customer Loyalty & Turn Your Customers Into Raving Fans
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- 9 minute read
Winning a new customer feels great. Keeping them is where most businesses struggle. Too many startups focus all their energy on acquisition, only to watch customers quietly disappear after the…
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