Looking for an alternative business phone system to RingCentral?
Whether you’re looking for specific features, pricing, or customer service, this quick-comparison guide has you covered.
We break down the best RingCentral alternatives by product, price, and customer satisfaction (i.e., third-party verified user reviews).
Ready to get started?
Here are the competitors RingCentral doesn’t want you to know about:
1. Phone.com
Phone.com is an ideal business phone system for entrepreneurs and small companies looking to incorporate computers, tablets, and smartphones into their communication channels.
You can easily take advantage of their call management, conferencing, and texting features without worrying about a complex setup.
Pricing: Phone.com offers three plans:
- Basic ($14.99/user/mo.)
- Business Standard ($19.99/user/mo.)
- Business Plus ($29.99/user/mo)
Reviews: 3.1/5 cumulative rating
- 2.0/5 of 24 reviews on Trustpilot
- 3.9/5 of 54 reviews on Capterra
- 3.3/5 of 21 reviews on G2
2. Ooma
The Ooma Office phone system for small businesses uses the internet instead of copper wires to connect with your customers and employees. With VoIP technology, Ooma Office can be accessed on your smart device, IP phone, and even traditional phones with an Ooma VoIP adaptor.
Ooma Office offers flexibility and mobility you can’t find with traditional landline phones. You and your employees can access all the features you enjoy with conventional business phones at a fraction of the cost.
Pricing: Ooma offers three business phone plans:
- Essentials ($19.95/user/month)
- Pro ($24.95/user/month)
- Pro Plus ($29.95/user/month)
Reviews: 4.1/5 cumulative rating
- 3.2/5 of 1,450 reviews on Trustpilot
- 4.5/5 of 165 reviews on Capterra
- 4.7/5 of 84 reviews on G2
3. Nextiva
Nextiva is a phone system that enables all your business communications through one collaboration tool. It works on any device and uses CRM integrations to keep your customer interactions recorded.
All conversations are in one place with phone, SMS, video, and email, together with the customer experience and productivity tools.
Pricing: Nextiva offers three plans:
- Essentials ($25.95/user/mo.)
- Professional ($30.95/user/mo.)
- Enterprise ($40.95/user/mo)
Reviews: 3.9/5 cumulative rating
- 3.2/5 of 1,084 reviews on Trustpilot
- 4.1/5 of 207 reviews on Capterra
- 4.4/5 of 1,630 reviews on G2
4. 8×8
If you need an all-in-one business phone system that can run on multiple devices, then 8×8 might be right. It works on tablets, smartphones, and desktops using cloud-based communication technology. This flexibility allows teams to operate from anywhere, on any device.
See what customers are saying on Capterra and G2.
How much does it cost?
8×8 plans start at $15 per user per month.
5. GoTo Connect
If you’re looking for a simple, secure, flexible cloud phone system, GoToConnect may be right for you. With meetings and messaging built right in, your team will stay connected regardless of location.
See what customers are saying on Capterra and G2.
How much does it cost?
GoTo Connect plans start at $29 per user per month.
6. Mitel
Great for companies w/ 500+ employees. If you’re looking for an enterprise business phone system that offers an industry-specific customer experience, then Mitel might interest you.
Mitel uses cloud-based security connectivity through its MiCloud Flex technology, helping secure sensitive data — especially customer payment information.
See what customers are saying on TrustRadius.
How much does it cost?
You can learn about Mitel pricing by requesting a quote.
7. VirtualPBX
VirtualPBX has been a leading VoIP provider for more than 20 years and has helped countless businesses become competitive by providing top-notch call center software, call recording features, plug-and-play phones, and other communication tools.
See what customers are saying on Trustpilot, Capterra, and G2.
How much does it cost?
VirtualPBX plans start at $17.99 per user per month.
8. Vonage
If you’re looking for a complete business phone system, you might want to check out what Vonage offers. It provides you with communications ranging from SMS to voice calls, video conferencing, paperless faxes, and team collaboration features.
See what customers are saying on Trustpilot, Capterra, and G2.
How much does it cost?
Vonage plans start at $19.99 per user per month.
9. Callture
Callture business phone service is unique because it caters to industry-specific needs. Whether your business is in real estate, healthcare, or manufacturing, Callture has a specific solution for your phone systems needs.
See what customers are saying on Trustpilot, Capterra, and G2.
How much does it cost?
Callture plans start at $26.50 per user per month.
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